xparcel ground

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"Since 2020, eCommerce retailers have seen increased consumer demand, coupled with higher shipping costs," said RSL Chief Executive Officer Michael Manzione. "Ecommerce retailers are constantly looking for methods to lower costs and boost their bottom lines while still meeting customer delivery expectations. In response to that demand, we knew we had to fast-track our family of Xparcel shipping solutions."

Many stores are also carrying greater inventory to not only support online orders but in-store pickup. Finding storage space for the extra goods and avoiding excess inventories become challenges.

Despite the importance of free shipping slipped down from 81% in 2014 to 74% in 2017, it is still the most important option for the majority of US shoppers when checking out for products/services online. That’s why 94% of US online shoppers – who surveyed – indicated that they have taken action to qualify for free shipping.

Many people think fast shipping depends on the newest shipping technologies. While this plays a significant role, Market America | SHOP.COM also focuses a good percentage of their resources on updating warehouse processing technologies — because efficient processing is just as important as fast delivery times.

It definitely poses a major logistical challenge. It’s still fairly new and retailers are still figuring out how to do it all to serve the greatest amount of customers: BOPIS, same day delivery, and ship-from-store.

Subscription box fulfilment services are a great way to ensure fast shipping and delivery. Customers can schedule their orders in advance, and the products will be delivered at specific times. These services can also help to increase customer satisfaction. The subscription box industry is expected to grow to PS1.8 billion in the next few years.

Angela Myers is the Public Relations and Marketing Intern at Market America | SHOP.COM. Angela is a sophomore at Elon University double majoring in Professional Writing and History. Her passions include business writing, travel and fitness.