subscription box fulfillment services

"Since 2020, eCommerce retailers have seen increased consumer demand, coupled with higher shipping costs," said RSL Chief Executive Officer Michael Manzione. "Ecommerce retailers are constantly looking for methods to lower costs and boost their bottom lines while still meeting customer delivery expectations. In response to that demand, we knew we had to fast-track our family of Xparcel shipping solutions."

©2022 ShipNetwork. All Rights Reserved. Privacy Policy. Please do not sell my personal information. LAS VEGAS, April 13, 2021 /PRNewswire/ -- Rakuten Super Logistics (RSL) announced its 20th anniversary as a national, full-service Third-Party Logistics provider (3PL).

COVID-19 challenges. Online orders are currently taking longer to process, ship, and arrive, which means delivery issues or delays have become more common. If the reasons for delays are unreasonable, it may be time to consider a change in fulfillment providers or shipping methods. Otherwise, there’s not much retailers can do besides tracking orders better, spotting disruptions, and informing customers. But some transparency goes a long way: Retailers are opting to put COVID-19 notices wherever applicable on their websites, such as homepages, shopping carts, shipping pages, and product pages. This, along with listing a conspicuous COVID-19 estimated delivery date (EDD) for orders, encourages 75.1% of shoppers to go ahead with a purchase.

E-commerce fulfillment is the series of steps an order goes through from the moment a customer places an order online until that order is delivered to its final destination. These steps include receiving, processing, selecting, packaging, and shipping (transporting) orders. Depending on the size of a business (among other factors), a business may choose to handle e-commerce fulfillment in-house or use a fulfillment center or provider.

"RSL has experienced exceptional growth and development over the past 20 years," said Michael Manzione, President and CEO. "Moving forward, our focus will remain on offering all eCommerce retailers order fulfillment services that meet today's consumers' high expectations, such as next-day delivery and hassle-free returns."

Peter Sheldon, at Forrester Research, told the Pittsburgh Post-Gazette "a distribution center is still far more efficient at packing and picking, and can do it at a lower cost than a store."

Market America | SHOP.COM uses an ERP or enterprise resource planning accounting system that pushes orders through to their warehouse management system. Without the proper ERP tool, supply chain management systems can be bogged down with paperwork that slows the time customers will receive their orders. A good ERP accounting system plays a huge role in getting the same-day order fulfillment rate that is expected by today’s e-commerce customers. Further, this system ensures that all orders are relayed correctly to the warehouse so customers are always getting the products they order with little room for human error.

Learn more about how Convey can improve the delivery experience for your customers. Request a demo today. Many retailers are now using their stores as fulfillment centers to ship a small portion to upwards of 20 percent of the product they sell online.