Magento Orders

Order fulfillment is one of the most important aspects of the customer experience. How and when a customer’s order arrives will make a big impression on whether they want to shop with a particular brand again. Once an order is placed, it’s on you to get it to the customer as seamlessly as possible, down to the last mile. Last mile delivery refers to the last leg of the shipment journey, when an order ships from a transportation hub to its final destination.

Your shopping cart or eCommerce platform integration is switched on and orders are automatically imported into our fulfillment centers for processing. Orders are shipped out quickly and cost-effectively.

A proprietary algorithm that shops national and regional carriers to find the best combination of price and service for every package shipped. We can pick and ship kitted SKUs, allowing you to increase order value. Our team will put together a plan for kitting and assembly that works for you.

Subscription boxes are a great way to lock in recurring revenue. They provide consumers with a selection of curated products. Customers can choose a variety of items each month. This is a great way to keep necessities topped up, which can help consumers save money. However, managing subscription eCommerce can be complicated. This is why many ecommerce businesses turn to subscription box fulfilment services.

Visit our resources page to download a variety of eBooks, webinars, and more to improve your fulfillment and help grow your eCommerce business See how Xparcel, a proprietary shipping platform powered by ShipNetwork, increased shipping speed and decreased shipping cost for eCommerce retailers.

Strategic opportunity, tactical challenges and a developing operating model. In-store picking (shopper for hire) seems like a sensible pick-up in-store option, and perhaps one for quick need items, while other retailer profiles might be better suited for centralized picking. Challenges for stores: Is the inventory count right? Dedication of resource to the task? Filling the cart or helping the customer? That and more—but the strategic value of turning up at a store and having the shopping bags filled for you? Only time will tell.

Of course, we all know that not every order will come with free shipping. Yet, online shoppers find limited reasons to pay for free shipping. Thus these online shopper reasons are instructive and can help retailers know when these fees are deemed acceptable among the online community. Simply wanting the product is highest on the list for 41% of respondents. 32% look at the cost of the order and, if palatable, will pull the trigger. Knowing they can’t meet the threshold in the cart was a factor for 26%. In the same vein, 19% paid for shipping when receiving a product discount greater than shipping. And let’s face it, with private label products, there may only be one choice for buying a product. Lastly, fast matters and 18% of those surveyed wanted same-day delivery.

Most of us seem to be on the same page: it can work—or not—depending on whether or not there is sufficient in-store staffing so as not to neglect in-store customers (yes, not everyone shops online…really!). I would think those retailers who “get it (staffing) right” are the same ones who get other retail issues “right”…and those who don’t are the same underperformers who will be the subject of future RW “how can they get back on track?” articles.