Freight Forwarder Job Description

Two person coverage is standard in stores that used to have double or triple that when just asking them to ship from store could have been accomplished without too much work. Adding “one more thing” dilutes any meaningful help in the brick-and-mortar locations if allowed to happen when the store is open.

Whether you're an individual looking to start an online store, or an online business looking to expand, ShipNetwork has the right tools for your business needs. They offer a variety of shipping options, from expedited to ground delivery, and offer tracking capabilities.

In addition, e-commerce fulfillment services can be managed in-house by the online merchant too. Several consumers prefer ordering products online over in-store shopping due to several benefits offered in terms of convenience, cost, variety of choices, and lead time. E-commerce businesses significantly depend upon the warehousing and shipping capabilities to get products transported from manufacturing units/retailers to end-users in a shorter lead time. Traditionally warehousing was highly labor-intensive, however, in recent years, merchants have begun automating operations within the aisles of modern warehouses to minimize human intervention and thereby improve fulfillment productivity and reduce order delivery time.

For instance, Amazon.com, Inc. uses robots in its fulfillment centers to assist associates in performing operations and drive faster shipping times. With the majority of online purchasing sales coming from the urban area, and consumers increasingly demanding product delivery in the shortest possible turnaround time, the location of a fulfillment center is of strategic importance to e-commerce companies. Having centers near major cities that not only house products, but also perform other fulfillment services like sorting, bundling, labeling, and shipping helps players deliver products in a shorter turnaround time and win customers’ confidence.

For combating the issues listed above, it all comes down to sharing real-time updates with customers. Customers are generally understanding when it comes to delivery delays or issues — as long as they’re informed. Failure to communicate issues to customers could cost them to go elsewhere: 69.7% of shoppers said they’d be less likely to shop with a retailer who fails to inform customers of delays or issues. And 12.5% would never shop with that retailer again.

Using stores to pick and pack online orders is not a good idea. It’s far more costly than shipping from a distribution center. It’s not a good use of store employees’ time. And it’s frustrating for in-store shoppers.

ShipNetwork has refrigeration and temperature control options for your products with the equipment to store temperature sensitive items in our monitored warehouses. We have the expertise and resources to customize products for each order, and we’ll help strategize the best solution to make it work.

Lost in transit. Packages are occasionally lost in warehouses or during transit. Often, this is due to a failure to properly track a package throughout the supply chain. If a package is unable to be located in a reasonable amount of time, the retailer must inform the customer. They may choose to refund the customer or else ship out a replacement product.