Knowledge Base

Getting Started

Getting Started with Deep Security as a Service

FAQs

How long are my events stored?

How do I integrate Deep Security into my AWS Elastic Beanstalk configuration?

Why do I get an Authentication error when adding a Cloud Account even though I know my Access Key ID and Secret Access Key are correct?

Why does my Windows machine lose network connectivity when I turn on Web Reputation / Firewall / Intrusion Prevention?

Why am I getting "Unrecognized Client" events?

How Do I Troubleshoot My Linux Instances That Are Slower Than Usual When Anti-Malware Is Enabled?

How can I avoid the "Configuration Package too large" event?

How do I change credit card billing information?

Do I need to set up a Deep Security Relay?

Why Can't I Unassign Intrusion Prevention Rules?

How can I protect my users from malware in user-provided content?

Topics

Multi Factor Authentication (MFA)

Increasing the Debug Logging for Anti-Malware In Protected Linux Instances

Use Agent-Initiated Communication with Cloud Accounts

Unable to Resolve Instance Hostname

Using Deep Security with AWS Auto Scaling

DSaaS agents showing off-line

Linux Module Installation Failure

Uninstalling the Deep Security Agent

Using DSA with iptables (on Linux agents) or Windows Firewall

Diagnosing problems with agent deployment in Windows

Creating a diagnostic package