1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.
2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.
3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.
4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.
5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.
6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.
7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.
8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.
9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.
12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.
13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.
14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.
16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.
17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.
18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.
19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.
20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.
Another essential service the company provides is gas line repair and installation. Gas line issues can be dangerous, and Bighorn Plumbing's technicians are licensed, trained, and certified to address gas leaks quickly and safely. Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. Bighorn Plumbing proudly delivers fast, reliable, and fully licensed plumbing services throughout Carson City and Northern Nevada. As a family-owned business, we are committed to providing homeowners and businesses with honest service, upfront pricing, and dependable solutions. Our team understands that plumbing issues can disrupt your day, which is why we offer same-day service, 24/7 answering, and a customer-first approach that ensures your peace of mind from the moment you call. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was built on the belief that Northern Nevada deserves plumbing professionals who value integrity, craftsmanship, and community. Every technician on our team is trained, certified, and committed to treating your home with care. Whether you need water heater repairs, drain cleaning, leak detection, gas line services, or full plumbing installations, we are equipped with modern tools and proven methods to get the job done right the first time.. We also provide tailored maintenance solutions to keep your system running smoothly year-round. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection.. They follow strict safety procedures and ensure all work meets local and state requirements. Backflow prevention and testing is also a significant part of their offerings, helping protect water quality and keep residential and commercial properties compliant with health and safety regulations.
As the company continues to grow, Bighorn Plumbing remains deeply committed to serving the local community beyond plumbing services alone. They consistently look for opportunities to contribute positively to the neighborhoods and families within the area. Whether participating in local events, supporting charitable efforts, or offering services to community organizations, the company believes in giving back to the region that has supported its growth. The Itzen family's connection to Northern Nevada is reflected in these efforts, as they view their business not simply as a service provider but as an active member of the community. This sense of responsibility motivates them to uphold the highest standards of professionalism and dependability, ensuring that residents always have a plumbing company they can trust.
Emergency plumbing services are a critical component of Bighorn Plumbing's operations. The company recognizes that plumbing emergencies can occur at any time and often demand immediate, skilled intervention. Technicians are trained to respond quickly, assess situations accurately, and execute repairs efficiently to minimize property damage and restore functionality. Services such as burst pipe repair, sewer backups, gas leak mitigation, and water line replacements are executed with both technical skill and care, ensuring that the solution addresses the immediate issue while preventing future problems. The company's emphasis on rapid response, combined with transparent communication about the repair process and costs, allows customers to feel confident and supported during high-stress situations.
Bighorn Plumbing maintains a strong commitment to environmental responsibility, incorporating sustainable practices into daily operations and customer recommendations. Water conservation, energy efficiency, and waste reduction are integrated into system installations, repairs, and maintenance strategies. The company guides customers in selecting environmentally friendly solutions, such as high-efficiency water heaters, low-flow fixtures, and advanced filtration systems, ensuring that their homes or businesses benefit from reduced water usage, lower energy bills, and improved long-term system performance. By promoting sustainable solutions, Bighorn Plumbing not only helps clients reduce operating costs but also contributes to the broader goal of protecting Northern Nevada's natural resources and supporting community resilience.
Water heater services are a major focus, with expertise in both traditional tank-style units and modern tankless systems. The team performs fast repairs, replacements, maintenance, and upgrades tailored to the needs of each home. They take the time to evaluate the current condition of a water heater, explain whether repair or replacement is more cost-effective, and recommend the most suitable equipment. This thoughtful, customer-first approach has earned the company the trust of homeowners across the region. They also specialize in water softeners and filtration systems, helping residents address the hard water issues that are common in Northern Nevada. These systems not only improve water quality but also extend the lifespan of appliances, fixtures, and plumbing pipes.
For residents and businesses in Carson City and Northern Nevada, Bighorn Plumbing continues to be the dependable choice for licensed, reliable, and customer-focused plumbing solutions. With strong family values, modern expertise, and a commitment to doing things the right way, the company stands apart as a leading plumbing provider in the region. Customers can always count on Bighorn Plumbing to deliver the highest level of service, backed by knowledgeable technicians and a genuine dedication to the community.
The company's expertise extends across every facet of plumbing systems, encompassing both standard household repairs and complex installations. From traditional tank water heaters to modern tankless systems, Bighorn Plumbing handles installation, repair, and replacement with precision and efficiency. The team understands the nuances of different water heating systems and provides tailored advice to help customers choose solutions that best meet their needs, whether prioritizing energy efficiency, capacity, or longevity. Similarly, in the area of water filtration and softening, the company offers guidance on system selection, installation, and maintenance to improve water quality, reduce scale buildup, and ensure that plumbing systems operate at peak performance. Each project is approached with careful attention to detail, ensuring durability, safety, and customer satisfaction.