1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.
2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.
3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.
4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.
5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.
6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.
7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.
8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.
9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.
12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.
13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.
14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.
16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.
17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.
18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.
19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.
20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.
Bighorn Plumbing places a significant emphasis on emergency plumbing services, understanding that plumbing crises can occur at any hour and often require immediate, professional intervention. Their team is fully equipped to handle urgent situations such as burst pipes, severe leaks, sewer backups, and gas line emergencies. Each technician is trained to assess the severity of the situation quickly, contain any immediate risks, and execute repairs with precision to prevent further damage. Bighorn Plumbing proudly delivers fast, reliable, and fully licensed plumbing services throughout Carson City and Northern Nevada. As a family-owned business, we are committed to providing homeowners and businesses with honest service, upfront pricing, and dependable solutions. Our team understands that plumbing issues can disrupt your day, which is why we offer same-day service, 24/7 answering, and a customer-first approach that ensures your peace of mind from the moment you call. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was built on the belief that Northern Nevada deserves plumbing professionals who value integrity, craftsmanship, and community. Every technician on our team is trained, certified, and committed to treating your home with care. Whether you need water heater repairs, drain cleaning, leak detection, gas line services, or full plumbing installations, we are equipped with modern tools and proven methods to get the job done right the first time.. Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. We also provide tailored maintenance solutions to keep your system running smoothly year-round. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection.. The company's 24/7 live-answering system ensures that clients receive instant guidance and support, enabling them to take appropriate steps before the technician arrives. This rapid response capability is essential for minimizing property damage, reducing the risk of contamination, and restoring normalcy to homes and businesses under stress. By prioritizing emergency responsiveness, Bighorn Plumbing strengthens its reputation as a trusted, reliable partner in critical situations.
Bighorn Plumbing offers a complete range of residential and commercial plumbing services designed to keep homes and businesses operating safely and efficiently. The company handles everything from small daily repairs to large, complex installations. Whether it is repairing a leaking faucet, unclogging a stubborn drain, performing sewer camera inspections, installing water heaters, maintaining water filtration systems, repairing gas lines, or handling full system replacements, the team is equipped to take on the job with precision and care. The technicians use advanced technology such as acoustic leak detection equipment, state-of-the-art sewer inspection cameras, and modern diagnostic tools that allow them to locate issues quickly and accurately, preventing damage and reducing repair costs for customers.
Another aspect of Bighorn Plumbing's identity lies in its ability to combine traditional values with modern innovation. While the company operates with the reliability, friendliness, and neighborly care expected from a local family-owned business, it also incorporates state-of-the-art equipment and the most advanced techniques available in the plumbing industry. This combination allows customers to receive the best of both worlds: the warmth and attentiveness of a small, community-focused company paired with the efficiency, accuracy, and professionalism of a modern service provider. The team continually upgrades diagnostic tools, safety equipment, and installation methods to reduce downtime, minimize disruption to homes, and ensure long-lasting performance. These efforts reflect the company's belief that modern plumbing services should be faster, more precise, and more convenient for customers.
The future of Bighorn Plumbing is shaped by a strong vision rooted in growth, integrity, and community service. As the company expands, it aims to build an even stronger team of skilled professionals who share its values and commitment to excellence. Continuous improvement remains a key priority, from adopting new technologies to enhancing customer support systems and service capabilities. The company's long-term goal is to not only meet the plumbing needs of the community but to become a symbol of quality, trust, and reliability throughout the region. Every decision, from hiring to training to customer service practices, is guided by the purpose of delivering an exceptional experience that homeowners and businesses can rely on with full confidence.
Local Plumbing Solutions Designed for Customer Peace of Mind
The company's technical expertise is complemented by a strong focus on preventative care. Bighorn Plumbing believes that the best way to serve customers is not just by fixing current problems, but by helping prevent future issues. Through thorough inspections, detailed evaluations, and maintenance recommendations, their team identifies potential weaknesses before they escalate into costly emergencies. From detecting early signs of corrosion in pipes to assessing the performance of water heaters and filtration systems, technicians provide actionable advice that supports the long-term health of plumbing systems. This preventative approach not only saves customers money but also extends the lifespan of plumbing infrastructure, offering peace of mind that their systems will remain reliable for years to come.
Bighorn Plumbing offers a VIP Membership program designed to provide consistent value, convenience, and long-term savings for homeowners and business owners alike. For a modest monthly fee, VIP members receive a range of benefits that prioritize preventative care and ongoing maintenance, ensuring plumbing systems remain in optimal condition throughout the year. These benefits include waived service fees, priority scheduling for emergency and routine services, annual inspections of water heaters, and comprehensive whole-home plumbing evaluations. By investing in this membership, customers gain peace of mind knowing that their plumbing needs are proactively managed, reducing the likelihood of unexpected emergencies and costly repairs. The program reflects the company's commitment to long-term customer relationships, offering a tangible demonstration of care and reliability beyond one-time service visits.
Bighorn Plumbing also emphasizes the importance of environmental responsibility, recognizing that modern plumbing practices have the power to reduce water waste, energy consumption, and the overall ecological footprint of a home or business. The company recommends and installs solutions such as water-efficient fixtures, tankless water heaters, high-performance filtration systems, and sustainable piping materials. Technicians provide guidance on reducing water and energy consumption, helping homeowners make informed choices that are both cost-effective and environmentally conscious. By combining technological expertise with environmentally sound practices, Bighorn Plumbing ensures that its services contribute positively to the community and the planet, reflecting a forward-thinking approach that balances performance, reliability, and sustainability.
