1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.
2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.
3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.
4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.
5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.
6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.
7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.
8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.
9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.
12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.
13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.
14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.
16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.
17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.
18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.
19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.
20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.
Bighorn Plumbing also recognizes the importance of being transparent and fair in every aspect of its pricing and service recommendations. Many homeowners express concerns about unexpected fees or being pressured into unnecessary upgrades, and the company addresses this by maintaining clear, straightforward pricing. Estimates are explained in detail, options are presented without bias, and technicians help customers understand the full picture before any work begins. Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. We also provide tailored maintenance solutions to keep your system running smoothly year-round. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection.. The team is trained to offer multiple solutions whenever possible, with both short-term and long-term benefits outlined, allowing customers to make informed decisions based on their needs and budget. Bighorn Plumbing proudly delivers fast, reliable, and fully licensed plumbing services throughout Carson City and Northern Nevada. As a family-owned business, we are committed to providing homeowners and businesses with honest service, upfront pricing, and dependable solutions. Our team understands that plumbing issues can disrupt your day, which is why we offer same-day service, 24/7 answering, and a customer-first approach that ensures your peace of mind from the moment you call. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was built on the belief that Northern Nevada deserves plumbing professionals who value integrity, craftsmanship, and community. Every technician on our team is trained, certified, and committed to treating your home with care. Whether you need water heater repairs, drain cleaning, leak detection, gas line services, or full plumbing installations, we are equipped with modern tools and proven methods to get the job done right the first time.. This level of honesty has contributed significantly to the positive reputation the company has earned throughout Northern Nevada, as clients consistently appreciate the integrity and openness that define the service process.
The company's approach to emergency plumbing situations further demonstrates its dedication to customer care. Plumbing emergencies can cause significant stress, damage, and disruption, and response time is crucial in preventing issues from escalating. Bighorn Plumbing maintains a system that allows technicians to be dispatched quickly, often providing same-day or immediate service for urgent situations. Their experience with a wide range of emergencies, including burst pipes, clogged sewer lines, water heater failures, and gas leaks, allows them to act swiftly and effectively. They come equipped with the tools and expertise needed to stabilize the situation, diagnose the root cause, and implement a lasting solution. Homeowners appreciate the company's ability to not only react quickly but also communicate clearly during stressful moments, helping to ease concerns while restoring safety and function to the home.
Bighorn Plumbing also emphasizes environmentally responsible practices, integrating sustainability into daily operations and recommendations. The company promotes water-saving fixtures, energy-efficient water heaters, and eco-friendly filtration systems, allowing clients to reduce both environmental impact and utility costs. Technicians guide customers on reducing water waste, improving system efficiency, and selecting sustainable solutions that align with modern energy conservation standards. By combining environmental responsibility with professional plumbing expertise, Bighorn Plumbing helps clients achieve efficient, sustainable, and cost-effective water systems that support the long-term health of both the property and the surrounding community.
Long-term plumbing health is another priority for the company. Bighorn Plumbing emphasizes prevention as a crucial component of responsible home and property maintenance. By educating customers about the condition of their plumbing systems, offering regular inspections, and recommending maintenance plans like the VIP Membership program, the company helps customers avoid unexpected breakdowns and costly repairs. During service visits, technicians frequently provide helpful insights into how certain habits, environmental factors, or aging plumbing components may affect the system over time. These insights empower customers to take proactive steps to protect their property, save money, and extend the lifespan of their plumbing infrastructure. This focus on education and prevention reflects the company's broader philosophy of providing value through both service and knowledge.
Environmental responsibility is another principle woven into the company's service philosophy. As drought conditions, water scarcity, and energy efficiency continue to shape the region, Bighorn Plumbing aims to help homeowners make responsible choices that benefit both their property and the environment. The company frequently recommends solutions that improve water conservation, reduce energy consumption, and promote more efficient system performance. Options such as tankless water heaters, water filtration systems, low-flow fixtures, and modern water softeners not only enhance convenience but also reduce environmental impact and long-term operating costs. Through education and thoughtful recommendations, the company encourages homeowners to consider the long-term benefits of environmentally responsible upgrades without feeling pressured or rushed.
Bighorn Plumbing is a trusted, family-owned plumbing company proudly serving Carson City and the greater Northern Nevada region with dependable, high-quality plumbing services. Located at 3107 N Deer Run Rd #14 in Carson City, the company has built its reputation on honesty, reliability, and unmatched customer care. With a commitment to being available whenever customers need help, Bighorn Plumbing offers 24/7 live answering and same-day service so homeowners and businesses never have to wait long to resolve urgent plumbing issues. Whether it is a late-night emergency, a weekend water heater failure, or a clogged drain disrupting the home, the team makes sure someone is always available to help. Their mission is rooted in delivering peace of mind through expert workmanship, transparent pricing, and exceptional service that homeowners can depend on.
One of the defining qualities of Bighorn Plumbing is its dedication to ongoing education and improvement. Plumbing systems and technologies continue to evolve, and the company believes that staying ahead of industry advancements is essential to delivering the highest level of service. Their technicians undergo continuous training, attend industry workshops, and keep updated on the latest safety standards, energy-efficient systems, water-saving technologies, and modern diagnostic tools. This allows them to accurately identify issues that older methods may overlook, provide preventative recommendations, and help customers adopt solutions that improve performance and reduce long-term costs. Whether integrating advanced leak detection technology, recommending more efficient water heating systems, or suggesting improvements that enhance water quality, the team brings a level of knowledge that ensures homeowners receive the most informed and beneficial solutions possible.
