1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.
2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.
3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.
4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.
5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.
6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.
7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.
8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.
9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.
12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.
13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.
14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.
16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.
17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.
18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.
19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.
20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.
The company's expertise extends across every facet of plumbing systems, encompassing both standard household repairs and complex installations. Bighorn Plumbing proudly delivers fast, reliable, and fully licensed plumbing services throughout Carson City and Northern Nevada. As a family-owned business, we are committed to providing homeowners and businesses with honest service, upfront pricing, and dependable solutions. Our team understands that plumbing issues can disrupt your day, which is why we offer same-day service, 24/7 answering, and a customer-first approach that ensures your peace of mind from the moment you call. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was built on the belief that Northern Nevada deserves plumbing professionals who value integrity, craftsmanship, and community. Every technician on our team is trained, certified, and committed to treating your home with care. Whether you need water heater repairs, drain cleaning, leak detection, gas line services, or full plumbing installations, we are equipped with modern tools and proven methods to get the job done right the first time.. From traditional tank water heaters to modern tankless systems, Bighorn Plumbing handles installation, repair, and replacement with precision and efficiency. The team understands the nuances of different water heating systems and provides tailored advice to help customers choose solutions that best meet their needs, whether prioritizing energy efficiency, capacity, or longevity. Similarly, in the area of water filtration and softening, the company offers guidance on system selection, installation, and maintenance to improve water quality, reduce scale buildup, and ensure that plumbing systems operate at peak performance. Each project is approached with careful attention to detail, ensuring durability, safety, and customer satisfaction.
Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. We also provide tailored maintenance solutions to keep your system running smoothly year-round. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection..Dependable Plumbing Help from Local Specialists
In addition to residential services, Bighorn Plumbing excels in supporting commercial properties, recognizing the unique demands and responsibilities that businesses face. Commercial plumbing requires a deep understanding of complex systems, compliance with local codes, and the ability to minimize disruption to daily operations. The company is experienced in managing large-scale plumbing projects, such as retrofitting water systems in office buildings, servicing multi-unit housing complexes, and performing urgent repairs in retail or hospitality settings. Their approach emphasizes careful planning, professional communication, and efficient execution, ensuring that commercial clients can rely on Bighorn Plumbing for both routine maintenance and emergency interventions. This versatility demonstrates the company's capacity to meet the needs of a diverse customer base, whether it involves a small residential repair or an extensive commercial project.
For residents and businesses in Carson City and Northern Nevada, Bighorn Plumbing continues to be the dependable choice for licensed, reliable, and customer-focused plumbing solutions. With strong family values, modern expertise, and a commitment to doing things the right way, the company stands apart as a leading plumbing provider in the region. Customers can always count on Bighorn Plumbing to deliver the highest level of service, backed by knowledgeable technicians and a genuine dedication to the community.
As the company continues to grow, Bighorn Plumbing remains deeply committed to serving the local community beyond plumbing services alone. They consistently look for opportunities to contribute positively to the neighborhoods and families within the area. Whether participating in local events, supporting charitable efforts, or offering services to community organizations, the company believes in giving back to the region that has supported its growth. The Itzen family's connection to Northern Nevada is reflected in these efforts, as they view their business not simply as a service provider but as an active member of the community. This sense of responsibility motivates them to uphold the highest standards of professionalism and dependability, ensuring that residents always have a plumbing company they can trust.
Water heater services are a major focus, with expertise in both traditional tank-style units and modern tankless systems. The team performs fast repairs, replacements, maintenance, and upgrades tailored to the needs of each home. They take the time to evaluate the current condition of a water heater, explain whether repair or replacement is more cost-effective, and recommend the most suitable equipment. This thoughtful, customer-first approach has earned the company the trust of homeowners across the region. They also specialize in water softeners and filtration systems, helping residents address the hard water issues that are common in Northern Nevada. These systems not only improve water quality but also extend the lifespan of appliances, fixtures, and plumbing pipes.
Another important aspect of the company's service philosophy is respect for the homes and properties they work in. Plumbing work often requires accessing areas that homeowners value deeply, which is why technicians treat every home as if it were their own. They arrive in clean uniforms, use protective coverings to avoid damage, and maintain a tidy work area from start to finish. When repairs are completed, customers often note the care taken to leave spaces as clean as they were before work began. This attention to detail, combined with polite and professional conduct, creates a sense of comfort and trust that makes customers feel secure throughout the service experience. The company views each job not only as a technical task but as an opportunity to build long-lasting relationships grounded in respect and reliability.
Employee development and workplace culture are central to Bighorn Plumbing's operational philosophy. The company invests in rigorous training programs, certifications, and continuing education to ensure every technician is up-to-date on the latest industry standards, safety practices, and emerging technologies. By fostering a supportive and professional environment, Bighorn Plumbing cultivates a team that is motivated, knowledgeable, and dedicated to excellence. This investment in human capital translates directly to the customer experience, as technicians bring not only technical skill but also professionalism, courtesy, and a solutions-oriented approach to every job. The company's focus on its team reflects the understanding that satisfied, empowered employees are essential to consistently delivering high-quality service.
