and precious friend of the Roanoke
Valley local association, Pat Eby, RN,
MS. She works in Roanoke and the
surrounding area as a consultant and
educator in the medical rehabilitation
and anatomy fields.
Her involvement with the Roanoke
Valley Claims Association dates to
the expansive days of the 1980’s
(with a peak of 203 members!), but
for much of the last ten years or so,
the demands of her chosen field and
involvement with nearly a dozen
other organizations, associations
and commissions, kept her from
much, if any, active involvement
with the RVCA or VSCA. Even so, Pat
approached us to volunteer, and her
effort was just what was needed,
projecting her typical positive and
cheerful disposition. It was as if the
years “in between” stood as nothing
more than a brief shadow. Later in
the day, Amy Marescalco of Envista
Forensics, and Liz Swank of Swank
Adjusting, filled in as promised in the
months before, and everyone settled
in for a full day of his or her service to
the Virginia State Claims Association.
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Liz Swank also volunteered very early
in our planning process for the 2017
Conference and was chosen to head
probably the most important function
of any Conference Committee: the
raising of money to put on the event.
She served not only as our marketer
of vendor spaces this year, but
also took on the same role for our
Signature Sponsors.
An hour or more before the
scheduled appearance in Friday
morning’s first seminar block, Bill
Thorne, Sales & Marketing Manager
for Industrial Biodynamics, a provider
of Mobile Modular Training Systems,
and his crew pulled up onto the hotel
property with a semi-trailer, and
set up camp on the previous site of
the hotel’s tennis court complex. At
10:00, they opened their “Slip & Fall”
live demonstration, which put most of
the attendees into a harness and slip
shoes that recreated work conditions
which might be encountered as a risk
of poor footing; obviously the cause
of most falls, whether encountered
in a work environment or just as
a member of the general public.
As if the live demonstration and
resulting lack of grace walking on
a slippery floor wasn’t enough, Bill
and his “traction experts” took time
to photograph each subject, just in
case their claims of “no problem with
my walking!” went unchallenged. I’m
not saying who fared the best in the
effort, but do admit I was one of the
participants. Full disclosure: while
I’ve never done a live demonstration
before, I’ve gone to around a half-dozen
seminars, breaking down the
mechanics of walking around a work
site under slippery floor conditions
and might, that is, just might, have
had a little leg up (pun intended!) on
other participants.
The Friday afternoon session was
an ethics seminar for the insurance
industry for C.E. credit which was
presented by Mason Walker, ServPro
Business Development Coordinator
for the New River Valley of Virginia.
Mason is a confident communicator
and has given his time and talents for
such courses as a certified presenter
Please visit our website at www.capstoneisg.com for a
complete list of offices, services, and information on our
quality control guidelines.
You may also submit assignments via e-mail at
webassignments@capstoneisg.com.
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