T H E
CLAIMSMAN
• MID VALLEY
• RICHMOND
• LYNCHBURG
• ROANOKE VALLEY PENINSULA •
HAMPTON ROADS •
QUARTERLY PUBLICATION OF THE VIRGINIA STATE CLAIMS ASSOCIATION
Letter From The Editor ...........................................................................................4
From the President’s Pen .......................................................................................5
Richmond Report ....................................................................................................9
Mid-Valley Report..11
Hampton Roads Report ........................................................................................12
Thoughts from 2017 Conference Chair ................................................................15
Looking back at VSCA Conference 2017 ........................................................20-29
2018 VSCA Claims Leadership Conference ....................................................30-35
VSCA Scholarship Information .............................................................................36
Holding The Bag...............................................................................................42-47
Make Telematics Actionable ............................................................................50-51
In This Issue
WINTER | 2017
2017 OUTSTANDING
ADJUSTER OF THE YEAR
Jason Eagle of N&C Claims receives the 2017 Outstanding Adjuster of The Year Award from VSCA AOY Chairman, Art Hardy, presenter.