Website: www.tacares.com
24/7: 800-548-5196
Dr. Ray Shelton Presents
8 STRESS
MANAGEMENT
TIPS
Stress Tips: Manage Your Stress as a Claims
Professional and First Responder
Maintain a Life
Beyond the Job
Give yourself permission to
step away and do
the things you enjoy.
Stop Biting
The Hooks
Identify the things that
bother you. View these things
as “hooks” and remember you
control whether to bite or not.
Take the Time
To Laugh
Claims work exists in a
negative environment and it’s
easy to become the job,
taking on the negative.
Find the humor in life and
laugh at yourself.
Set Expectations
Based in Reality
If the goal or expectation does
not match the real-life picture,
frustration, conflict and
pressure occur. Be reasonable
in what you hope to achieve.
Listen to
Your Body
Don’t push, when you are
tired take an intermission. Eat
a balanced diet. Give yourself
permission to say no when
you feel overwhelmed.
Have the Strength
To Let Go
Holding on to negative
experiences blocks your ability
to move forward and creates
anxiety, frustration and anger.
Avoid Rigid,
Narrow Thinking
Having a plan is important
but plans have a way of being
disrupted. Allow for
possibility. Embrace the
opportunity to select an
alternative way.
Get Some
Exercise
Exercising will help you
off load the very real
stress that life produces.
Go for a walk, ride your bike.
Do something physical.
CLAIM
STRESS
The stress encountered
by claims and recovey
staff while working with
distressed individuals in
difficult environments can
be overwhelming.
Policyholders, neighbors,
and family members may
feel this stress too.
These tips are designed
with you and them in mind.
Dr. Shelton will
be presenting on
October 6th at the
2018 VSCA
Leadership
Conference
in Portsmouth, VA.
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