T H E
CLAIMSMAN
• MID VALLEY
• RICHMOND
• LYNCHBURG
• ROANOKE VALLEY PENINSULA •
HAMPTON ROADS •
QUARTERLY PUBLICATION OF THE VIRGINIA STATE CLAIMS ASSOCIATION
Letter From The Editor ........................................................................................4-7
From the President’s Pen .......................................................................................8
Roanoke Valley Rumblings ...................................................................................11
Richmond Report..12
Mid-Valley Report..14
Hampton Roads Report ........................................................................................17
Free CE Credit Courses from ServPro .................................................................19
2018 VSCA Conference Schedule .......................................................................20
VSCA & RCA Educational Seminar ......................................................................21
Digital Transformation in Insurance .................................................................22-23
VSCA Conference Information ........................................................................32-37
VSCA Scholarship Information ........................................................................38-39
Mid-Valley Golf Tournament .................................................................................42
Roanoke Valley Golf Tournament .........................................................................45
Were Those Lights Off? ...................................................................................46-47
A Black Mark is Not Just a Black Mark ............................................................50-51
In This Issue
SPRING | 2018
VSCA PAST PRESIDENTS BREAKFAST
VSCA Past Presidents Breakfast Attendees and Spouses at Conference 2017