FME Server Log Files
Read the FME Server Log Files for error messages. This can be quite helpful to find the cause of an issue.
Access from the Web Interface
Open the web interface and navigate to the Resources page to access the log files.
Access from the File System
If the web interface is not accessible, you can access the log files from the FME Server System Share:
The FME Server System Share location can be specified at install times. By default, it is set to C:\ProgramData\Safe Software\FME Server on Windows, which is a hidden folder.
Which FME Server Log Files should I view?
FME Server Logs are split into 4 folders:
Core:
This contains logs about the core functionality and configurations of FME Server. It also contains logs for the Publishers, Subscribers and tasks (migration).
Engine:
Contains job logs, as well as logs for every engine.
Queue:
Contains a log file relating to the FME Server queue.
Service:
Contains log files relating to FME Server services.
Tomcat:
Contains log files generated by the FME Web Application Server (Tomcat).
What to look for in FME Server Log Files
In the logs there are three types of messages: Inform, Warn and Error. You should be looking for Warning and Errors in the logs. Inform messages may not signify a problem, even if the word “Error” is located within its text.
Example Inform Error:
2019-05-09 13:54:20| 0.9| 0.0|INFORM|FAILURE_RESPONSE !FME_ERROR_NUMBER!:!FME_ERROR_MSG!
Example Warn Error:
Thu-13-Jun-2019 02:22:04 PM WARN RequestHandler-Thread 401934 : Failed login by user FMEuser due to insufficient credentials.
Example Error:
Thu-09-May-2019 01:55:24 PM ERROR RequestHandler-Thread 401939 : Failed to register FME Engine.
If a Warn/Error message is encountered, it may be beneficial to search the documentation and FME Knowledge Center for the error text in order to find assistance.