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Communicate Effectively

Communicate effectively our mission, how we implement it, and our successes—with LUT and other
County staff, to the Board, to our customers, and stakeholders.

Office of the Director

• Develop a communication plan to enhance
communication with all our constituencies using
tactics and strategies that, whenever possible, are
measurable to determine effectiveness.

• Build stronger internal communication channels
among divisions to eliminate “silos.”

• Improve public communication and outreach through
social media, visual materials, videos, interactive
technologies, and other vehicles to expand the reach
of our messages.

• Work with the County Administrative Office on a Title
VI (non-discrimination) plan and a limited English
proficiency communications to ensure equity in our
interactions with our diverse community.

Administrative Services

• Launch internal training website.

• Represent LUT in local and regional emergency
management projects.

Planning and Development Services Operations and Maintenance

• Continue to employ the use of electronic newsletters • Increase public awareness of the County’s
and videos to inform the public of progress on projects. transportation infrastructure by sharing information
about maintenance activities.
Engineering and Construction Services • Expand the reach and impact of Washington County

• Foster an environment of upward communication, where Roads through social media, interactive features,
employees are encouraged to provide feedback to images, and video.

managers and supervisors to create a better workplace. • Ensure public access to current information about
road maintenance activities.

• Provide timely notice to emergency responders,
service providers and other stakeholders about
emergency road status information.
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