HMIS Application Support

Welcome to HMIS Application Support!

Your online resource for navigating the Homeless Management Information System.

On this site you will find Job Aids and other resources that will guide you through the use of the HMIS application.

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Getting Started: Logging into the HMIS application.

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Application Access: Learn how to register for access to applications and some of the responsibilities of access.

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Application Updates: Details on monthly maintenance fixes and updates to various DHS Applications are listed here.

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System Schedule: Includes a monthly listing of all system downtime periods.

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Training: Upcoming DHS application trainings are posted here. Instructions on how to register can be found in the description of each scheduled training.

Getting Started with HMIS

Use the link below to log in to the HMIS application with your DHS assigned login ID. You will need to update your password every 28 days.

Log in to HMIS

Application Access

Application login credentials are managed by DHS' Service Desk. When a new user is added their supervisor, or agency designee must request access on their behalf by completing the ISAR (Information Services Access Request) form for their specific application needs. A new ISAR must be completed immediately when a worker's access needs have changed or when the worker leaves the agency.

The ISAR (Information Services Access Request) Form can be completed online.

You can use this online form to request a new account, modify an existing account, or close an account.

Online ISAR Site

Important Reminder: All of the information in DHS' applications are considered confidential. Access is limited to persons with user identification assigned by Allegheny County. Do not share or distribute your assigned user credentials. Unauthorized access to these applications or unauthorized use of the information contained therein is a violation of County, State, and Federal laws.