PERMITTED
Small, lightweightPEDs
(PersonalElectronicDevices)
may remainon fromdoor
closure to landing
Cellphonesshouldbe in
airplanemodeorhave
cellularservicedisabled
Bluetoothdevices
LIMITEDPERMISSION
LaptopsandDVDplayers
mustbestowed inapproved
carry-onbaggageduring
taxi, takeoffand landing
NEVERPERMITTED
RadioReceiversand/or
transmitters, including
AM/FM/SW/CBandScanners
Televisions
Remote-controlled toys
Personal airpurifiers
Spare lithiumbatteries in
checkedorgate-checked
bags
E-cigarettesorpersonal
vaporizers incheckedor
gate-checkedbags
Hoverboards
HeatingDevices, including
blowdryers, bottlewarmers
andcurling irons
ADDITIONAL INFORMATION
Alldevicesmustbeused
withsoundofforwith
headsetsatall times
What is thenewportable
electronicdevicepolicy?
Travelersmayuse small,
lightweight portable electronic
devices innon-cellular or
“airplane”modeonUnited-
andUnitedExpress®-operated
flights gate-to-gate. This
policy applies to flights
operatingwithin the50U.S.
states, all U.S. territories and
select international locations
as announcedby the flight
attendant onyour flight.
Howdodevicesneed tobe
securedor stowed?
Devicesmaybeheld inhand
(not left unsecured around the
seat) or placed in a garment
pocket or in the seatback
pocket, as long as thedevice
is less than2pounds. Devices
weighingmore than2pounds
must be stowed in approved
carry-onbaggage in the
overhead compartment or
under the seat in front of
youduring take-off, taxi
and landing. In an emergency
situation, all devicesmust be
turnedoff and stowed. For
international destinations,
your flight attendantswill
advise if it’s necessary to turn
off and stowyour device.
Are thereanyexceptions
tousingpersonal devices
under thisnewpolicy?
The captainmay request that
all devices be fully turned
off in certain circumstances,
such as for poor visibility
landings. Please always listen
to and follow crewmember
instructions.
Does thenewpolicyallow
me tousea small notebook
laptop?
No. Thenewpolicydoes
not apply to laptops orDVD
players, whichmayonly
beusedwhen announcedby
your flight crew.
Will I beable touseWi-Fi
below10,000 feet?
Our aircraft equippedwith
satelliteWi-Fi are currently
configured to allowWi-Fi
above10,000 feet. However,
we are exploringoptions to
provide gate-to-gateWi-Fi
in the future.
When can I use in-seat
power?
Useof in-seat power is
prohibitedduring taxi,
takeoff and landing.
Can Imake callsor send
textmessages?
Theuseof cellular network
services during the flight is
not permittedby theFederal
Communications Commission
(FCC). Theuseof anyvoice
application, such as aWeb-
basedVoiceover Internet
Protocol (VoIP) service, in
connectionwith inflightWi-Fi
service, is not permitted.
Useof personal electronicdevices
Rechargeable
batteries
Rechargeablebatteries
havea riskof overload
or firewhennot storedproperly.
Rechargeablebatteries should
be stored in their electronic
devicesor properlyprotected to
avoid contactwithmetal or other
batteriesduring flight. All spare
batteries shouldbeprotected
from short circuit and stowed
only inyour carry-onbags.
E-cigarettesor personal
vaporizersmayaccidentally
activate inbaggage. Thismay
cause thedevice tooverheat or
overloadandmay causea fire.
For this reason, thesedevices
must be stowed inyour carry-on
baggageonly.
Advancedmobilephones, PDAs
andother personal electronic
deviceswithwireless capabilities
maybeused in flightwhen
switched to “airplane”mode. A
visibleairplane-disabledmode
shouldbe identifiableand shown
toa crewmember upon request.
Flight attendantswill notify
mobilephoneand two-waypager
userswhen it is safe tobegin
placingor receivingphone calls
or pages after landing. One-way
pagersmaybeused to receive
messages at any time.
PLEASENOTE
Customersmayalwaysuse
anymedicallyprescribed
physiological instrument, such
as ahearingaidor apacemaker.
Onaircraft equippedwith in-ear
headphones, customerswith
hearing-assistancedevicesmay
request adifferent headset from
a flight attendant.
Passengers areallowed to senon-
battery-operatedheadphones
during taxi, takeoff and landing.
The in-seat power systemmaybe
usedonlyabove10,000 feet. Use
of the system is at your own risk.
Donot removebatteries.Weare
not responsible for lossof data
or damage to computer hardware
or software.
safety
travel info
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