Safety information
NEED TOKNOW
Customer safety isourprimary concern. Ourflight attendantsare thoroughly trained inall safetyprocedures,
but theyneedyourhelp toensure that theflight runsas smoothlyaspossible. Pleasebeawareof the following:
TRAVELNOTES
HAZARDOUSMATERIALS
TheFederalAviationAdministrationand theTransportationSecurityAdministrationprohibit carryinghazardous
materials in checkedor carry-onbaggage. Substantial penalties canbe imposed forviolations. The followingare
a fewprohibited items. Seeunited.com/restrictedarticles foradditional information.
NOTPERMITTED INCHECKEDORCARRY-ONBAGGAGE
NOTPERMITTED INCHECKEDBAGGAGE
Liquidand
solidexplosives
Spare lithium
batteries
E-cigarettesand
personalvaporizers
Flammable liquids, gases
andcompressedgases
Poisons and radio-
activematerial
Corrosiveand
oxidizingagents
Smoking isnot permitted. Fed-
eral law imposesfinesof $1,000
for smokingandup to$2,200
for anyattempt todisablean
aircraft’s smokedetectors
Know the correct procedure
for exiting the cabin in
anemergency
CAN I TAKEPHOTOSAND
VIDEOONBOARD?
Yes. Theuseof small
cameras ormobiledevices
for photography andvideo
is permittedonboard,
provided that thepurpose
is capturingpersonal
events. Photographingor
recordingother customers
or airlinepersonnelwithout
their express consent is
prohibited.
Please review the information
on the safety card located
at your seat
LOSTANDFOUND
To report an item left on
board, please fill out the
online “lost items” form
located at united.com/
lostitems.
Know the locationof the
nearest emergencyexit
PLEASENOTE
United strictlyprohibits the
modificationor useof any
object or device to alter
or limit the functionality,
permanentlyor temporar-
ily, of any aircraft structure,
seat assembly, tray table,
etc. If you see a customer
using any suchdeviceor
object, please informUnited
personnel immediately.
Understandwhereyour oxygen
maskwill appear andhow touse
themask to start oxygenflow
CUSTOMERCARE
We are committed to
providingquality service,
andwewant tohear about
your travel experience
withus. In addition, if you
think a certain employee
or actiondeserves special
recognition, please let us
know. Please giveus your
comments at united.com/
feedback.
Spare lithiumbatteriescannever
bepacked incheckedbaggage,
includinggate-checkedbags. Stow
allsparebatteries incarry-onbags
E-cigarettesandpersonal
vaporizerscannotbepacked
incheckedbaggage, including
gate-checkedbags. Pleasestow
these items incarry-onbags.
Usingorcharginge-cigarettes
orpersonalvaporizers is
prohibitedonourflights.
It is aviolationof federal
regulations todrinkalcoholic
beveragesduringaflight unless
theyare servedby theflight
crew. Airlines are forbidden
from servingalcoholic
beverages toanyonewho
appears tobe intoxicated.
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travel info
safety
