Privacy & cookies

What I use and why

I’m Nigel Lowson. Contact me at nigel.lowson@gmail.com about your information.

I use contact details, messages and booking or payment records to answer enquiries and provide agreed services. When working with a child, I need an emergency telephone number for a parent or carer. Information may come from you, a parent or carer, or an agreed referrer.

The legal grounds are my legitimate interest in answering enquiries, taking steps towards or fulfilling a contract where applicable, and meeting financial record-keeping duties. Sensitive information and safeguarding concerns need additional care and an appropriate legal basis. If I need your consent for a particular use of your information, I will ask you clearly. You can withdraw that consent at any time.

Keeping information

I do not record sessions or keep routine session notes. Emails, messages, bookings and any necessary safeguarding records are separate. Records need to be kept only while needed for their purpose, legal duties or resolving a concern.

I use Gmail, Zoom and WhatsApp. New Zenler hosts my courses and processes student information on behalf of the course owner, including enrolment, purchases, progress and course submissions. Course payments go through the course website; books through Amazon; direct payments through PayPal or bank transfer. Spotify handles visits to its listening pages. These providers have their own privacy information.

Relevant information may be shared where necessary and lawful to protect someone or meet a legal requirement.

Your choices

You can ask to see or correct your information and, where applicable, request deletion, restricted use or a portable copy.

You can object to use based on legitimate interests.

Email me with a request or concern. Requests are normally answered within one month; rights have conditions and exceptions. Children have their own information rights. You can also complain to the Information Commissioner’s Office.

Cookies

This local draft uses no cookies or tracking. Course-finder answers stay on the page; the enquiry form only prepares an email for you to send.

Zenler uses cookies for features such as signing in, preferences and analytics. The live site’s cookies and choices depend on its settings; this section will be finalised before publication.