Note that captive portal network access is not supported.
If your site does not use DHCP and instead assigns static IP addresses to network devices (such as your 3D printer), you will need to configure your 3D printer to know its static IP information; see Section 1.4.1.
If your site uses advanced networking requiring authentication of a MAC address, then your IT or network administrator will need to add your 3D printer’s MAC address to the list of hardware on the network in order for your printer to successfully connect to the local network; see Section 1.4.2.
In order for your 3D printer to successfully connect to the Polar Cloud, outgoing HTTP ports 80 and 443 must be open to your printer. If your local network does not allow the printer to access those outgoing ports, then the printer’s attempts to connect to the Polar Cloud will not fully succeed. In this case, you will need your IT or network administrator to allow your printer to access those outgoing ports; see Section 1.4.3.
For a general overview of network connectivity diagnosis and solutions, see Section 1.4.4.