Frequently Asked Questions

A Mortgage Broker Terms and Conditions agreement typically includes details such as service provision, broker responsibilities, borrower obligations, fees structure, privacy policy, dispute resolution mechanism, cancellation terms and any other relevant conditions.
Understanding the terms and conditions can help you know your rights and obligations. It helps you understand how much youll pay in total for the mortgage brokers services, what happens if theres a disagreement or if you wish to cancel their services. This can save you from unexpected costs or issues later on.
Typically, standard terms and conditions are non-negotiable. However, depending upon individual brokers policies they may offer some flexibility. If certain clauses dont suit your needs it’s worth discussing with them but keep in mind that they might not agree to make changes.
If any part of the terms & conditions is unclear or confusing to you its important to seek clarification before signing anything. You can ask your broker directly or get advice from a legal professional.
Yes. It is good business practice for brokers to explain all aspects of their service including their Terms & Conditions - this ensures transparency between both parties. However, it is also your responsibility as a client to read through these documents thoroughly yourself before agreeing.