Nutrisystem Auto Delivery and How to Cancel Without Penalty

The Nutrisystem Auto Delivery Service is one of the lesser-known aspects of this popular meal delivery diet program.

I will be explaining this process here to provide customers with the means to obtain the maximum benefit from this program, when they choose to order.

The basics of the diet program itself are pretty well-known to most dieters. But not everyone knows the full implications of how auto-delivery works and what needs to happen if you want to cancel.

Prepare for the Reality of Nutrisystem Auto Delivery

To speed up the delivery process and ensure that each month's meals arrive before the last, customers are requested to sign up to auto-delivery.

This is also a condition for receiving a first-month discount deal. It is often advertised by the company this way.

This information is important and should be known before you sign up for the program. This is essential in order to avoid being stung by additional fees.

Why is Auto-Delivery Necessary?

First and foremost, the company is in the weight loss and diet business to make a profit. Remember that!

You can get money off your first month, or even free meals for a few weeks. Customers still need to pay.

The company will not make any profit if the customer does not pay the Nutrisystem advertised cost.

No one is entitled to a free meal, regardless of what you might believe. The way Nutrisystem works is it has many employees working in various sectors and all of them need to receive their monthly salary checks.

To ship food to you, delivery drivers and packers must be paid.

The company's workers are responsible for the preparation of the food, packaging it and preparing your order.

For answering customer calls, customer support representatives must be paid.

It may seem to you that you only have to pay for the actual food that turns up on your doorstep while the rest of the service is down to the company.

In reality, however, only a small percentage of the company's overall profit comes from the cost of the customers' meals.

All About the Price

Prices that customers pay for diet plans are calculated to ensure that everyone involved with the company is paid and that the company makes money.

It's a simple fact of life that if a business that does not make a profit, there will soon be no business! It stands to reason that for a business to prosper, a profit must be made.

The company must make up the difference in the amount of money it spends on employees, advertising, promoting and of course the preparation, creation and delivery of the product, which is the meal packages themselves.

The company offer customers a second monthly delivery of food at the regular price to make up for this. The caveat here is that if a customer opts to take advantage of the first month promo deal, the second month must be also taken at full price.

This is how the recurring delivery process works.

How to Cancel Nutrisystem Auto-Delivery

How do you cancel Nutrisystem Auto Delivery to ensure that no more food orders are sent to your home?

It is crucial that you contact the company to confirm that you want the auto-delivery canceled and that you do not want any further food packages delivered.

Note: If you cancel within the first 14 days, there will be no penalty or extra fee, because the company offers a 14-day money-back guarantee that it must adhere to.

You can reach Nutrisystem by phone at 1-877-338-8446

This number is the most up-to-date on the official website and you must call before 6:00 pm ET. This number was correct at the time that I last updated this article (see below).

The Website is not the right place

The official Nutrisystem website is not the right place to cancel. Don't waste your time looking around the site for a special cancellation link or page, you won't find one.

To cancel, you must call the number listed above.

Note: This information is available in full detail at the official website's terms and conditions page here: www.nutrisystem.com/about/terms-conditions under the heading: II. Auto-Delivery Program>.

Early Cancellation Penalty

It is important to note that you should not cancel your discount if you have already paid at least two months' worth of food.

The difference between what you paid for shipping and the cost of food for the first month will be your responsibility. You might have to pay shipping costs if you received free shipping.

This penalty could be deducted from your credit card. These terms were accepted by you when you accepted the discount offer, regardless of whether you knew it.

Free Does Not Always Mean Free

People try to take advantage the first month discount. They believe that if they cancel before the next shipment arrives, they will get a month of cheap diet food with all the great Nutrisystem meals included.

This is not true. Although the discount was intended to attract new customers to the company, you must accept auto-delivery. You will also need to pay at least one month at full price.

As I stated at the beginning of this page, there's no free lunch.

Many dieters have no problems because they are committed to dieting for at minimum two months. If you want to lose weight over the long-term, this is the type of commitment that you should make.

Summary

No matter which of the successful Nutrisystem plans you choose, whether it's a diet plan for men or a diet plan for women, or a diet plan for couples, you can cancel your auto-delivery contract after you have received and paid for the second month's food. There is no penalty.

Alternatively, if it is your intention to only take a single month of food, you should indicate this at the time of ordering and pay the full price. Then you can easily cancel before any second month package gets shipped without penalty.

You can find all information on auto-delivery on the official Nutrisystem website, so take your time and read as much as possible when you visit to order (or to go window shopping and maybe order later).

Last Updated: December 30, 2024

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