
Looking ahead, Bighorn Plumbing plans to continue innovating, expanding its team, and refining its processes to meet the evolving needs of Northern Nevada. The company remains committed to delivering the highest level of service while staying rooted in community values and personal connection. With every job completed and every customer served, Bighorn Plumbing further solidifies its role as a dependable, trustworthy, and forward-thinking plumbing provider dedicated to elevating peace of mind throughout the region.
Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. We also provide tailored maintenance solutions to keep your system running smoothly year-round. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. Bighorn Plumbing proudly provides dependable drain cleaning and plumbing services throughout Carson City and Northern Nevada, delivering fast, professional solutions whenever homeowners need help. As a family-owned and locally operated company, Bighorn Plumbing is committed to honest service, upfront pricing, and quality workmanship backed by hundreds of five-star reviews. Available 24/7, their experienced team is always ready to respond to plumbing emergencies, ensuring peace of mind for customers when drains slow down, stop completely, or back up unexpectedly. Drain Cleaning in Carson City Slow or clogged drains can be more than just an inconvenience. Many homeowners attempt to solve the problem using chemical drain cleaners, but these products can damage pipes and often fail to remove deeper blockages. Clogs may be caused by grease, hair, soap buildup, food waste, or debris lodged further inside the plumbing system. When dirty water begins to pool, drain slowly, or back up into sinks and tubs, professional help becomes essential. Bighorn Plumbing’s drain cleaning specialists accurately diagnose the cause of the problem and apply the most effective solution to restore proper flow.. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection..Beyond delivering high-quality plumbing services, Bighorn Plumbing places a deep emphasis on creating a customer experience that feels personal, dependable, and reassuring from the moment contact is made. Many homeowners feel overwhelmed or uncertain when dealing with plumbing issues, especially those that arise unexpectedly, which is why the company has built an approach that prioritizes clarity and comfort. Every interaction, whether through a phone call, email, or on-site visit, is handled with patience, professionalism, and sincere care. The team understands that behind every plumbing problem is a family or business seeking quick relief, and they work to restore normalcy as efficiently as possible. Technicians arrive with a focus on listening first, understanding the problem from the customer's perspective, and offering straightforward explanations without complicated terminology. Bighorn Plumbing proudly delivers reliable plumbing services to homeowners and businesses throughout Carson City and Northern Nevada, offering same-day service with 24/7 answering for complete peace of mind. As a family-owned and locally operated company, Bighorn Plumbing is built on honesty, trust, and a commitment to treating every customer’s home as if it were their own. With upfront, transparent pricing and hundreds of five-star reviews, the company has quickly earned a strong reputation for dependable service and professional workmanship. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was created to bring back fast, straightforward, and customer-focused plumbing service to the local community. Their mission goes beyond fixing pipes and leaks; it is centered on elevating peace of mind for every customer. By valuing their employees and prioritizing customer satisfaction, the company ensures each job is completed with care, precision, and long-term reliability in mind. Bighorn Plumbing offers a full range of plumbing solutions designed to keep residential and commercial systems running smoothly. Services include water heater repair, replacement, and upgrades for both tank and tankless systems, professional drain cleaning and sewer inspections to prevent backups, and water softener and filtration system installations to improve water quality. The team also handles gas and water line repairs, fixture installation and repair for faucets, toilets, showers, and disposals, as well as commercial plumbing maintenance and repairs for local businesses.. This commitment to communication ensures that customers always know what to expect, why certain repairs are needed, and how each solution will benefit their home or property in the long run.
1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.
2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.
3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.
4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.
5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.
6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.
7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.
8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.
9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.
12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.
13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.
14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.
16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.
17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.
18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.
19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.
20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.
Another aspect of Bighorn Plumbing's identity lies in its ability to combine traditional values with modern innovation. While the company operates with the reliability, friendliness, and neighborly care expected from a local family-owned business, it also incorporates state-of-the-art equipment and the most advanced techniques available in the plumbing industry. This combination allows customers to receive the best of both worlds: the warmth and attentiveness of a small, community-focused company paired with the efficiency, accuracy, and professionalism of a modern service provider. The team continually upgrades diagnostic tools, safety equipment, and installation methods to reduce downtime, minimize disruption to homes, and ensure long-lasting performance. These efforts reflect the company's belief that modern plumbing services should be faster, more precise, and more convenient for customers.

The company's technical expertise is complemented by a strong focus on preventative care. Bighorn Plumbing believes that the best way to serve customers is not just by fixing current problems, but by helping prevent future issues. Through thorough inspections, detailed evaluations, and maintenance recommendations, their team identifies potential weaknesses before they escalate into costly emergencies. From detecting early signs of corrosion in pipes to assessing the performance of water heaters and filtration systems, technicians provide actionable advice that supports the long-term health of plumbing systems. This preventative approach not only saves customers money but also extends the lifespan of plumbing infrastructure, offering peace of mind that their systems will remain reliable for years to come.
At the core of Bighorn Plumbing's operations is the belief that plumbing should be straightforward and stress free. Customers deserve clear communication, upfront pricing, and honest professional guidance. When a customer calls, they speak to a real person instead of a voicemail system, ensuring immediate assistance and a reassuring experience from the very beginning. The company has eliminated the common frustrations associated with traditional plumbing companies by providing same-day arrivals whenever possible, detailed assessments, transparent service options, and convenient on-site payment methods. There are no surprise fees, hidden charges, or high-pressure sales tactics. Instead, customers receive clear explanations, dependable solutions, and work that is guaranteed to be done correctly.

Long-term plumbing health is another priority for the company. Bighorn Plumbing emphasizes prevention as a crucial component of responsible home and property maintenance. By educating customers about the condition of their plumbing systems, offering regular inspections, and recommending maintenance plans like the VIP Membership program, the company helps customers avoid unexpected breakdowns and costly repairs. During service visits, technicians frequently provide helpful insights into how certain habits, environmental factors, or aging plumbing components may affect the system over time. These insights empower customers to take proactive steps to protect their property, save money, and extend the lifespan of their plumbing infrastructure. This focus on education and prevention reflects the company's broader philosophy of providing value through both service and knowledge.
Bighorn Plumbing's commitment to excellence extends beyond the technical aspects of plumbing to the holistic experience of every customer. The company understands that plumbing problems are often unexpected and can create significant stress in the home or workplace. This is why Bighorn Plumbing prioritizes accessibility and responsiveness, ensuring that customers never feel stranded or unheard during an emergency. Their 24/7 live-answering system guarantees that a knowledgeable professional is always available to provide guidance, schedule service, and answer questions. This immediate accessibility is crucial for emergencies such as burst pipes, gas leaks, or sewer backups, where timely intervention can prevent extensive property damage and high repair costs. By combining rapid response with expert care, Bighorn Plumbing establishes a sense of reliability and trust that reassures homeowners, business owners, and property managers alike.
