Last Updated: [Insert Date]
Bighorn Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services. By accessing our site or communicating with us, you agree to the practices described in this policy.
We collect information that helps us serve you better, respond to your inquiries, and deliver reliable plumbing services. The information we collect includes:
Information you provide directly, such as:
Your name
Phone number
Email address
Physical address
Service location
Details about your plumbing needs
Any messages or descriptions you submit through forms, emails, or calls
When you visit our website, certain data may be collected automatically, including:
IP address
Browser type and version
Device type
Pages viewed
Time spent on pages
Referring websites
Cookies and similar tracking technologies
When booking or receiving services, we may collect:
Job history
Service details and diagnostics
Preferred scheduling
Payment status and transactions (processed securely via third-party processors)
We do not store full credit card numbers or sensitive payment data on our servers.
We use your information to operate our business safely and effectively. This includes:
Responding to your inquiries and requests
Scheduling appointments and delivering plumbing services
Sending confirmations, reminders, and updates
Providing customer support
Processing service payments
Improving our website, services, and customer experience
Delivering promotional offers, membership details, and service announcements (only when permitted)
Maintaining safety, compliance, and record-keeping
Preventing fraud and unauthorized access
We do not sell your personal information to third parties.
We may share your information only in limited, necessary circumstances:
Trusted third parties that help us operate our business, such as:
Payment processors
Scheduling software
Email or SMS communication platforms
Website analytics tools
Marketing service providers
These companies are only permitted to use your information as needed to support our business.
We may disclose your information if required to:
Comply with laws or regulations
Respond to lawful requests from government authorities
Protect the rights, safety, or property of Bighorn Plumbing or our customers
If Bighorn Plumbing undergoes a merger, acquisition, or business restructuring, your information may be transferred as part of the transaction. Any such transfer will remain protected under this Privacy Policy.
Our website may use cookies and similar tools to:
Improve website performance
Understand user activity and traffic patterns
Store your preferences
Personalize your browsing experience
You can adjust your browser settings to reject cookies, but doing so may limit website functionality.
We take reasonable administrative, technical, and physical measures to protect your information from:
Unauthorized access
Misuse
Loss
Disclosure
Although we strive to secure your data, no method of transmission or storage is 100% secure. We maintain strict internal policies and partner only with reputable, secure service providers.
Depending on your location, you may have rights regarding your personal information, such as:
Accessing the information we hold about you
Updating or correcting your information
Requesting deletion of personal data
Opting out of marketing communications
Restricting the use of your data
To exercise any rights, please contact us at:
Email: callbighorn@gmail.com
Phone: (775) 977-1010
We will respond to all valid requests within a reasonable timeframe.
If you choose to subscribe, submit a form, or request services, we may send:
Appointment reminders
Service updates
Promotional offers
VIP membership information
Important notices relating to your home or property
You may opt out at any time by following the unsubscribe instructions or contacting us directly.
Our website may include links to external websites, blogs, articles, or resources maintained by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing any information.
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.
We retain your information only as long as necessary to:
Provide services
Maintain records
Comply with legal and tax requirements
Improve customer experience
When no longer needed, your information will be securely deleted or anonymized.
We may update this Privacy Policy as needed to reflect:
Changes in laws
New business practices
Updates in technology
The “Last Updated” date will always indicate the most recent revision. Continued use of our website or services signifies your acceptance of any changes.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Bighorn Plumbing
3107 N Deer Run Rd #14
Carson City, NV
Phone: (775) 977-1010
Email: callbighorn@gmail.com