
One of the defining qualities of Bighorn Plumbing is its dedication to ongoing education and improvement. Our service offerings cover everything from tank and tankless water heaters to water softeners, sewer inspections, fixture repairs, and commercial plumbing. We also provide tailored maintenance solutions to keep your system running smoothly year-round. Bighorn Plumbing proudly provides dependable drain cleaning and plumbing services throughout Carson City and Northern Nevada, delivering fast, professional solutions whenever homeowners need help. As a family-owned and locally operated company, Bighorn Plumbing is committed to honest service, upfront pricing, and quality workmanship backed by hundreds of five-star reviews. Available 24/7, their experienced team is always ready to respond to plumbing emergencies, ensuring peace of mind for customers when drains slow down, stop completely, or back up unexpectedly. Drain Cleaning in Carson City Slow or clogged drains can be more than just an inconvenience. Many homeowners attempt to solve the problem using chemical drain cleaners, but these products can damage pipes and often fail to remove deeper blockages. Clogs may be caused by grease, hair, soap buildup, food waste, or debris lodged further inside the plumbing system. When dirty water begins to pool, drain slowly, or back up into sinks and tubs, professional help becomes essential. Bighorn Plumbing’s drain cleaning specialists accurately diagnose the cause of the problem and apply the most effective solution to restore proper flow.. With hundreds of 5-star reviews, Bighorn Plumbing is known locally for fast response times, transparent pricing, and high-quality workmanship. About Bighorn Plumbing To make plumbing simple and stress-free, our process includes a 24/7 live answering team, same-day arrival when available, and guaranteed workmanship. If something isn’t right, we return at no extra cost. We also offer a VIP Membership that includes waived service fees, priority scheduling, annual water heater servicing, and a full-home plumbing inspection for ongoing protection.. Plumbing systems and technologies continue to evolve, and the company believes that staying ahead of industry advancements is essential to delivering the highest level of service. Their technicians undergo continuous training, attend industry workshops, and keep updated on the latest safety standards, energy-efficient systems, water-saving technologies, and modern diagnostic tools. This allows them to accurately identify issues that older methods may overlook, provide preventative recommendations, and help customers adopt solutions that improve performance and reduce long-term costs. Whether integrating advanced leak detection technology, recommending more efficient water heating systems, or suggesting improvements that enhance water quality, the team brings a level of knowledge that ensures homeowners receive the most informed and beneficial solutions possible.
Bighorn Plumbing also recognizes the importance of clear, ongoing communication throughout each project. Whether assisting with a routine repair or managing a complex system installation, the company ensures that customers remain informed at every stage. This transparent communication includes outlining challenges that may arise, explaining how different parts of a system function, and discussing the potential outcomes of each option presented. Bighorn Plumbing proudly delivers reliable plumbing services to homeowners and businesses throughout Carson City and Northern Nevada, offering same-day service with 24/7 answering for complete peace of mind. As a family-owned and locally operated company, Bighorn Plumbing is built on honesty, trust, and a commitment to treating every customer’s home as if it were their own. With upfront, transparent pricing and hundreds of five-star reviews, the company has quickly earned a strong reputation for dependable service and professional workmanship. Bighorn Plumbing Founded in 2023 by Jesse and Trebeca Itzen, Bighorn Plumbing was created to bring back fast, straightforward, and customer-focused plumbing service to the local community. Their mission goes beyond fixing pipes and leaks; it is centered on elevating peace of mind for every customer. By valuing their employees and prioritizing customer satisfaction, the company ensures each job is completed with care, precision, and long-term reliability in mind. Bighorn Plumbing offers a full range of plumbing solutions designed to keep residential and commercial systems running smoothly. Services include water heater repair, replacement, and upgrades for both tank and tankless systems, professional drain cleaning and sewer inspections to prevent backups, and water softener and filtration system installations to improve water quality. The team also handles gas and water line repairs, fixture installation and repair for faucets, toilets, showers, and disposals, as well as commercial plumbing maintenance and repairs for local businesses.. Technicians are trained not only to solve technical issues but to act as guides, helping homeowners understand how to maintain optimal plumbing performance and avoid future complications. This educational approach reduces the anxiety many customers experience when dealing with unfamiliar mechanical systems and helps them make decisions with confidence rather than uncertainty.
1. Family-Owned and Local Business: Bighorn Plumbing is a locally-owned, family-operated company established in 2023 by Jesse and Trebeca Itzen. The business values personal connections with customers and prioritizes a family-oriented approach to service and employee relations.
2. 24/7 Emergency Plumbing Services: The company provides round-the-clock plumbing assistance, ensuring that clients can reach a live representative any time of day or night for immediate plumbing emergencies.
3. Same-Day Service Guarantee: Bighorn Plumbing is committed to same-day service whenever possible, ensuring that plumbing issues are addressed quickly and efficiently to prevent further damage or inconvenience.
4. Upfront and Honest Pricing: Customers receive clear, transparent pricing with no hidden fees or surprise charges. Bighorn Plumbing provides multiple repair options and quotes before any work is performed.
5. Comprehensive Plumbing Solutions: The company offers a wide range of plumbing services, including leak repairs, drain cleaning, sewer inspections, water heater replacements, gas line repairs, and fixture installation or repair.
6. Licensed and Certified Technicians: All technicians are fully licensed and certified in areas including backflow prevention, manometer testing, gas, and water line repairs, ensuring professional and safe services.
7. Advanced Technology Use: Bighorn Plumbing employs state-of-the-art tools and technology such as video sewer inspection cameras, acoustic leak detection, and modern diagnostic equipment for precise and efficient plumbing solutions.
8. Commercial Plumbing Services: In addition to residential services, the company provides maintenance, repairs, and installations for commercial properties, helping businesses maintain reliable plumbing systems.
9. VIP Membership Program: For a monthly fee, clients can join the VIP membership to receive benefits like waived service fees, annual water heater service, priority scheduling, and full-home plumbing inspections, offering long-term peace of mind.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
10. Community Engagement: Bighorn Plumbing is actively involved in the Northern Nevada community, supporting local events, associations, and charities, reflecting their commitment to giving back to the area they serve.
11. Trusted Reputation and Reviews: The company has earned hundreds of five-star reviews from satisfied clients, highlighting its professionalism, responsiveness, and quality of service.
12. Family-Oriented Leadership: Owners Jesse and Trebeca Itzen, who have deep roots in Northern Nevada, emphasize integrity, trust, and personal attention in both business operations and customer interactions.
13. Water Safety and Backflow Prevention: Bighorn Plumbing specializes in backflow prevention services to protect potable water systems from contamination, ensuring compliance with safety regulations.
14. Wide Service Area: The company proudly serves multiple locations in Northern Nevada, including Carson City, Reno, Gardnerville, Dayton, Genoa, and surrounding communities, offering accessible services across the region.
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and
15. Focus on Customer Education: Technicians provide guidance on system maintenance, water heater longevity, leak prevention, and water filtration, empowering clients to care for their plumbing systems and prevent future problems.
16. Environmentally Responsible Practices: Bighorn Plumbing promotes eco-friendly solutions such as water-saving fixtures, energy-efficient water heaters, and filtration systems, helping customers reduce their environmental impact.
17. Simple Service Process: The company has a clear three-step service process: call for assistance with 24/7 live support, receive same-day arrival from licensed technicians, and ensure the job is completed correctly with a satisfaction guarantee.
18. Wide Range of Water Heater Services: Bighorn Plumbing offers repair, replacement, and installation for both tank and tankless water heaters, helping clients maintain reliable hot water systems and improve energy efficiency.
19. Plumbing for Emergencies and Routine Maintenance: The company handles both urgent issues like gas leaks or burst pipes and routine maintenance services such as sump pump upkeep, drain cleaning, and water line inspections.
20. Customer-Centric Approach: Bighorn Plumbing prioritizes convenience, transparency, and quality care. From responsive communication to on-site payment options and tailored solutions, the company ensures each client feels valued and supported.
Bighorn Plumbing also emphasizes environmentally responsible practices, integrating sustainability into daily operations and recommendations. The company promotes water-saving fixtures, energy-efficient water heaters, and eco-friendly filtration systems, allowing clients to reduce both environmental impact and utility costs. Technicians guide customers on reducing water waste, improving system efficiency, and selecting sustainable solutions that align with modern energy conservation standards. By combining environmental responsibility with professional plumbing expertise, Bighorn Plumbing helps clients achieve efficient, sustainable, and cost-effective water systems that support the long-term health of both the property and the surrounding community.

Internally, the company maintains a strong focus on employee development, recognizing that the strength of the business relies on the capabilities and well-being of its team. Bighorn Plumbing invests in training, certification programs, safety workshops, and continuous skill-building opportunities so every technician can grow personally and professionally. By creating a supportive work environment where employees feel respected and valued, the company ensures that its team arrives at every job motivated, confident, and prepared to deliver exceptional service. This internal culture of support, fairness, and teamwork naturally reflects in the quality of service customers receive. When technicians feel empowered and appreciated, their commitment to excellence becomes even stronger, and their interactions with homeowners reflect genuine pride and professionalism.
Long-term plumbing health is another priority for the company. Bighorn Plumbing emphasizes prevention as a crucial component of responsible home and property maintenance. By educating customers about the condition of their plumbing systems, offering regular inspections, and recommending maintenance plans like the VIP Membership program, the company helps customers avoid unexpected breakdowns and costly repairs. During service visits, technicians frequently provide helpful insights into how certain habits, environmental factors, or aging plumbing components may affect the system over time. These insights empower customers to take proactive steps to protect their property, save money, and extend the lifespan of their plumbing infrastructure. This focus on education and prevention reflects the company's broader philosophy of providing value through both service and knowledge.

Water heater services are a major focus, with expertise in both traditional tank-style units and modern tankless systems. The team performs fast repairs, replacements, maintenance, and upgrades tailored to the needs of each home. They take the time to evaluate the current condition of a water heater, explain whether repair or replacement is more cost-effective, and recommend the most suitable equipment. This thoughtful, customer-first approach has earned the company the trust of homeowners across the region. They also specialize in water softeners and filtration systems, helping residents address the hard water issues that are common in Northern Nevada. These systems not only improve water quality but also extend the lifespan of appliances, fixtures, and plumbing pipes.
As the company continues to grow, Bighorn Plumbing remains deeply committed to serving the local community beyond plumbing services alone. They consistently look for opportunities to contribute positively to the neighborhoods and families within the area. Whether participating in local events, supporting charitable efforts, or offering services to community organizations, the company believes in giving back to the region that has supported its growth. The Itzen family's connection to Northern Nevada is reflected in these efforts, as they view their business not simply as a service provider but as an active member of the community. This sense of responsibility motivates them to uphold the highest standards of professionalism and dependability, ensuring that residents always have a plumbing company they can trust.
