Operation issues
When a fault other than those identified alarms occurs, refer to the following table for possible causes and suggested remedies.
Issue | Possible Cause | Suggested remedy |
|---|---|---|
Can not modify the settings | The Clean Power VFD is in RUN mode. | Stop the Clean Power VFD to download the changed parameters from SmartD app on you smartphone. |
The access parameters are incorrect. | Check your ID and password. |
Issue | Possible Cause | Suggested remedy |
|---|---|---|
The motor does not run | The frequency setpoint is not set correctly. | Check the selection of the frequency setpoint. |
The frequency selected setpoint is too low. | Check that the values of the selected frequency setpoint is above the minimum frequency. | |
The RUN/STOP I/O's are not wired accordingly to their preset functions. | Check the I/O's wiring and their preset functions. | |
Power is not supplied to R/L1 , S/L2 , T/L3 | Check the terminal connections R/L1 , S/L2, T/L3 and U/T1, V/T2, W/T3. | |
Power supply is not correct | Check for decreased input voltage, input phase loss, and proper wiring. | |
Motor is not connected properly | Check the wiring between the Clean Power VFD and the motor. | |
Two-wire or three-wire type connection is wrong. | Check the connection. | |
The I/O's defined as RUN command is off. | Turn on the RUN I/O. | |
Both the forward and reverse rotation start signals are activated simultaneously. | Turn ON either forward or reverse rotation start signal | |
The motor is mechanically locked. | Unlock the motor or lower the load. | |
The emergency STO1 or STO2 is activated | Check the STO1 and STO2 wiring. Fix the Emergency signal that may have activate STO1 or STO2.Check the +24V on STO1 and STO2. | |
The source/Sink (PNP/NPN) selection is not consistent with the wiring of the I/O's. | Check the wiring mode selection setting. |
Issue | Possible Cause | Suggested rem |
|---|---|---|
The motor rotates in the opposite direction of the command. | The wiring for the motor output cable is incorrect. | Check if the cable on the output is wired with the correct sequence to the phase (U/V/W) of the motor. |
The signal connection between the control circuit terminal (forward/reverse rotation) of the Clean Power VFD and the forward/reverse rotation signal on the control panel side is incorrect. | Check the forward/reverse rotation wiring. |
Issue | Possible Cause | Suggested remedy |
|---|---|---|
The motor rotates in one direction only. | The single rotation direction has been selected in the Clean Power VFD settings. | Change to 2 directions rotation in the settings. Upload the new setting in the Clean Power VFD. |
The reverse and/or forward input is not wired consistent with the I/O's setting. | Check the forward/reverse rotation wiring. |
Issue | Possible Cause | Suggested remedy |
|---|---|---|
The motor is overheating | The load is too high. | Reduce the load. |
Increase acceleration/deceleration time. | ||
Check the motor parameters and set the correct values. | ||
Replace the motor and the Clean Power VFD by models with appropriate capacity for the load. | ||
The ambient temperature of the motor is too high. | Lower the environment temperature of the motor to operate within the motor manufacturer's specifications. | |
The motor fan has stopped or the fan is obstructed by foreign object. | Check the motor fan and remove any foreign object. |
Issue | Possible Cause | Suggested remedy |
|---|---|---|
The motor does not accelerate or stops during acceleration | The load is too high. | Reduce the load. |
Replace the motor and the Clean Power VFD by models with appropriate capacity for the load. | ||
Increase the acceleration time. | ||
The frequency setpoint is too low. | Set an appropriate value. | |
The acceleration time is too long. | Decrease the acceleration time. | |
Starting torque is too low. | Increase the starting boost torque value. |
Issue | Possible Cause | Suggested remedy |
|---|---|---|
Motor speed varies during operation. | There is a high variance in load | Replace the motor and the Clean Power VFD by models with appropriate capacity for the load. |
The input voltage varies. | Check your input power lines. |
Issue | Possible Cause | Suggested remedy |
|---|---|---|
The motor vibrates and does not rotate normally. | The voltage between phases is not balanced. | Check the input and output voltage balance. |
Check the motor's insulation. |