How to Manage Your Relationship with Your IT Company in NYC

Okay, so youre in NYC and youre dealing with an IT company, huh?

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Listen, I get it. How to Avoid Common Pitfalls When Hiring an IT Company in NYC . Its like, you need them, but sometimes it feels like theyre speaking a totally different language. Managing that relationship? It aint always easy!

First off, and this is big, be clear about what you actually need. Dont just say "fix my computer." Tell them whats going on, what you were doing when it broke, any weird noises it was making. The more info you give them, the faster they can, yknow, actually fix the problem. Think of it like going to the doctor; you gotta tell them where it hurts!

Communication is key, obviously. But its not just what you say, its how you say it. check Being a jerk isnt gonna get you anywhere, even if you are super frustrated that your email is down again. Treat them with respect, even if you dont understand all the tech jargon.

And speaking of jargon, dont be afraid to ask them to explain things in plain English. Seriously! They might forget that not everyone knows what "rebooting the server" actually means. If they cant explain it in a way you understand, maybe thats a red flag.

Also, make sure you have a contract that spells everything out.

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What are their response times? managed service new york Whats included in their services?

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What happens if something goes wrong? managed services new york city Having that stuff in writing can save you a lot of headaches down the road. Its like, nobody wants to read contracts, but youll be glad you did when your website crashes and youre trying to figure out whos responsible.

Another thing, dont be afraid to shop around. There are tons of IT companies in NYC. managed service new york If youre not happy with the service youre getting, theres no shame in looking for someone else. Get quotes, read reviews, and talk to other businesses who use IT support. Find a company thats a good fit for your needs and your budget.

Finally, and this is something people often forget, build a relationship! managed service new york Dont just call them when somethings broken. Check in occasionally, ask them about new technologies, even just say "hi" when you see them.

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A good IT company is more than just a vendor; theyre a partner in your business!

Its all about finding the right balance between being assertive about your needs and treating them like human beings. Good luck with that!