How to Read Reviews of IT Companies in NYC

Okay, so youre lookin for an IT company in the Big Apple, huh? How to Choose the Right IT Support Provider in NYC . Smart move to check out reviews, but lemme tell ya, siftin through them can feel like tryin to find a decent slice of pizza after 2 AM. Heres the real deal on how to actually read those reviews, cause trust me, not all stars are created equal.

First off, ignore the super generic stuff. "Great company!" or "They fixed my computer fast!" tells you absolutely nothin. You want details! managed services new york city Like, what exactly did they fix? How was the communication? Did they explain things in a way that didnt make you feel like a complete idiot? Look for specifics.

Then, pay attention to the trends. One bad review? managed service new york Okay, maybe someone had a bad day. managed it security services provider But if you see a bunch of people complainin about the same thing – like, say, consistently late response times or hidden fees – thats a red flag the size of Times Square!

Also, consider the source. check Is it a verified customer? Some review sites are better than others at filtering out fake reviews, but do a little diggin yourself. Does the reviewer have a history of reviewing other companies? A profile with only one review might be suspicious.

Dont be blinded by the overall star rating either. A company with 4.8 stars and only five reviews might not be as reliable as one with 4.2 stars and hundreds of reviews. Volume matters! Its a bigger sample size, you know?

And finally, and this is important, read the negative reviews!

How to Read Reviews of IT Companies in NYC - check

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I know, its tempting to just skim the good stuff, but the negative feedback is where youll often find the most honest assessment of a companys weaknesses. See how the company responded to those negative reviews too! Did they address the concerns professionally and offer a solution? Or did they get defensive and blame the customer? managed service new york That tells you a lot about their customer service.

Basically, its like detective work. Dont just take everything at face value. Look for patterns, read between the lines, and use your common sense. Finding a good IT company in NYC can be a lifesaver, but you gotta do your homework first! Good luck with that!

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