What’s Included in a Home Care Package in North Melbourne?

Whether you’re just starting to explore government-funded aged care or you’ve already received your Home Care Package (HCP) approval, knowing what’s included in each level is essential. At EnableU, we provide support across Banyule, Darebin, and Merri-bek to help older adults live well at home, with services customised to your needs and lifestyle.

Understanding Home Care Package Levels

The Home Care Packages Program is designed to help older Australians remain independent, safe, and comfortable in their own homes. Packages come in four levels:

• Level 1: Basic care needs – a few hours per week
• Level 2: Low-level care – regular assistance with personal tasks
• Level 3: Intermediate care – greater support needs, multiple services
• Level 4: High-level support – complex care and nursing at home

Core Services You Can Access With Your Package

While the exact mix of services will depend on your goals and situation, EnableU provides the following under your HCP:

1. Personal Care

Assistance with bathing, dressing, grooming, toileting, mobility, and continence.

2. Domestic Assistance

Cleaning, vacuuming, laundry, meal preparation, and grocery shopping.

3. Social Support and Community Access

Transport to appointments, social activities, or group programs. Companion visits to reduce isolation and improve mental wellbeing.

4. Health Support

Medication reminders, wound care, continence support, and allied health therapies such as occupational therapy and physiotherapy.

5. Equipment and Home Modifications

Installation of safety features like grab rails, shower chairs, or mobility aids to help you move safely at home.

Are Services the Same Across All Providers?

While the government funds your package, services differ based on the provider you choose. At EnableU, we offer flexible, multilingual care with a focus on transparency and continuity. You always know what’s included—and what’s not.

Can I Use My Package for Allied Health?

Yes. Depending on your level and budget, you can use your package to access:

• Physiotherapy for balance, strength, and mobility
• Occupational therapy for home safety, equipment, and functional assessments
• Podiatry, dietetics, and other therapies depending on your needs

What Isn’t Covered?

Home Care Packages do not cover general household bills, groceries, or rent. However, they may fund supports that help with:

• Cleaning and cooking
• Social connection and access
• Improving your mobility and health

Making the Most of Your Budget

Our care coordinators help you prioritise your package funds based on your personal goals—whether that's staying safe at home, accessing transport, or reducing carer strain. We can provide a full budget breakdown and adjust your plan as your needs change.

Need Help Applying or Switching Providers?

Whether you need help applying for a Home Care Package, or want to switch to a provider that understands your lifestyle, EnableU is here to help. We’re proud to serve Heidelberg, Preston, Brunswick, Coburg, Reservoir and nearby suburbs with responsive, professional in-home care.

Contact EnableU to speak with a local care expert about what’s included in your Home Care Package and how we can support you.