Tracking a Measuring Security Training Success
Okay, so, youve put together this awesome (or at least, you hope its awesome) security training program. Youve poured your heart and soul, maybe even a little blood, sweat, and tears into it. But how do you know if its actually, you know, working? Like, are people actually learning stuff and, more importantly, are they changing their behavior? managed it security services provider Thats where tracking and measuring come in.
Its not just about ticking a box saying "yep, everyone sat through the PowerPoint." We need real metrics. Think about it: if youre training people to spot phishing emails, are they reporting more suspicious emails now? (Hopefully, they arent falling for more of them, yikes!). Thats a tangible thing you can measure. You could look at the number of successful phishing simulations before the training compared to after. Big difference? Good sign!
Another thing: consider surveys. I know, surveys can be a bit of a drag (who wants to fill out another form?), but they can give you valuable insight. Ask people how confident they feel in identifying security threats.(Make them anonymous though, people are more honest that way, trust me). Are they more aware of the companys security policies? managed service new york Do they understand their role in keeping data safe? These are important questions.
(And dont forget quizzes!) Short, focused quizzes, not like, hour-long exams, can gauge knowledge retention. Did they actually remember what you taught them about password security? Or social engineering tactics? Quizzes can highlight areas where people might need a little extra help or where the training itself might need tweaking.
But heres the tricky part. Its not always easy to directly link training to a specific outcome. Maybe a data breach didnt happen, but was that because of the training? Or just luck? Or maybe the security team implemented some new firewalls at the same time. It can be hard to isolate the impact of just the training.
So, whats the takeaway? Tracking and measuring security training success is crucial, but its not a perfect science.