inflightwi-fi
entertainment
Get online, in flight
Weknow it is important to stay connectedwhileyoufly.
For that reason,weareworking toequipbothour
domestic and international aircraftwithWi-Fi.
ADDITIONAL INFORMATION
COVERAGE
•On all 737 and select 757-300 aircraft, Internet
availability is limited to the continental United
States
•On two-cabin regional aircraft, Internet
availability is limited to the continental United
States andCanada
•On all other aircraft, Internet access is available
throughout the flight but is limitedover polar
regions and areas restrictedby government
regulations
KEEP INMIND
•Videoplayback, including streaming services such
asNetflix, Hulu andHBOGO, is not supported
•Voiceover InternetProtocol (VoIP) andvideoor
audio conferencing isexpresslyprohibitedonboard
PLEASENOTE
United is committed toofferingyouhighquality
anddependableWi-Fi serviceduringyour flight.
Ifwedidnotmeet your expectations, andyou
would like to request a refund for yourWi-Fi
purchase, pleasevisit
united.com/refunds
to
submit a refund request.
Wi-Fi installationprogress
For the latest information
on installationprogress
andWi-Fi satellite
coverage, visit
united.com/Wi-Fi.
HOWTOCONNECT
1.
Onceyour flight crew says that it’s safe touse largeportable
electronic devices, connect to the “
United_Wi-Fi
” network.
2.
Openyour browser, go to
.
3.
Choose an Internet access option and select “
Purchase
.”
Todetermine ifyourflightoffersUnitedWi-Fi,
SM
youcango tounited.comor
United’smobileappandcheck the InflightAmenities tabon theFlightStatus&
Informationpage foranupcomingflight.
A319
100%complete
A320
100%complete
737
97%complete
Estimatedfleet completion:
early2016
747-400
100%complete
757*
100%complete
767
100%complete
777
100%complete
787
69%complete
Estimatedfleet completion:
early2016
CRJ700/E170/E175
76%complete
Estimatedfleet completion
(excludes aircraft retire-
ments): early2016
Over
850
planes equipped
withWi-Fi
TIPS
Ensure thatyourdevice is inairplanemodebuthaswirelessenabled.YoumustalsoenableJavaScriptand
cookies.
IfyouareusingVPN, youwillnotbeable to return to theunitedwifi.com inflightpage.Youwillneed to
disconnectVPN toaccess the inflight site.
Check thatyou typed “www” in theURLwhenaccessing thewww.unitedwifi.com inflightpage.
110
*Excludes 757s that havemainscreen
entertainment
