inflightwi-fi
entertainment
Get online, in flight
Weknow it is important to stay connectedwhileyoufly.
For that reason,weareworking toequipbothour
domestic and international aircraftwithWi-Fi.
ADDITIONAL INFORMATION
WI-FI ONP.S.®ANDUNITEDEXPRESS® FLIGHTS
United currentlyoffersGogo® Internet service
on select two-cabinUnitedExpress aircraft and
onp.s. Premium Service aircraft serving trans-
continental routes.
COVERAGE
•Global satellite availability is limitedover
polar routes andother government areas
•Internet coveragewill be limited to the
continental United States on all 737 and
select 757-300 aircraft
•Internet coveragewill be limited to the
continental United States andCanadaon
two-cabin regional aircraft
KEEP INMIND
•Videoplayback, including streaming services such
asNeflix, Hulu andHBOGO, is not supported
•Voiceover InternetProtocol (VoIP) andvideoor
audio conferencing isexpresslyprohibitedonboard
PLEASENOTE
United is committed toofferingyouhighquality
anddependableWi-Fi serviceduringyour flight.
Ifwedidnotmeet your expectation, andyou
would like to request a refund for yourWi-Fi
purchase, pleasevisit
united.com/refunds
to
submit a refund request.
Wi-Fi installationprogress
For the latest informationon
installationprogressandWi-Fi
satellitecoverage, visit
united.com/Wi-Fi.
HOWTOCONNECT
1.
Onceyour flight crew says that it’s safe touse largeportable
electronic devices, connect to the “
United_Wi-Fi
” network.
2.
Openyour browser, go to
unitedwifi.com
.
3.
Select an Internet access option and click “
Purchaseaccess
.”
Todetermine ifyourflightoffersUnitedWi-Fi,
SM
youcango tounited.comor
United’smobileappandcheck the InflightAmenities tabon theFlightStatus&
Informationpage foranupcomingflight.
A319
100%complete
A320
100%complete
737
92%complete
Estimatedfleet completion:
December 2015
747-400
100%complete
757
servingp.s.® routes
100%complete
757
servingnon-p.s. routes
95%complete
Estimatedfleet completion:
October 2015
767
86%complete
Estimatedfleet completion:
December 2015
777
99%complete
Estimatedfleet completion:
December 2015
787
50%complete
Estimatedfleet completion:
early2016
CRJ700/E170/E175
70%complete
Estimatedfleet completion
(excludes aircraft retire-
ments): December 2015
Over
750
planes equipped
withWi-Fi
122
OCTOBER2015
•
HEMISPHERESMAGAZINE.COM
TIPS
A
GREEN
icon indicates that theaircrafthas Internet connectivity.
A
RED
icon indicates that theaircraft isn’t connected to the Internetyet.
Ensure thatyourdevice is inairplanemodebuthaswirelessenabled.Youmustalsoenable
JavaScriptandcookies.
IfyouareusingVPN, youwillnotbeable to return to theunitedwifi.com inflightpage.Youwill
need todisconnectVPN toaccess the inflight site.
