Installing Marketing Software Director

HCL® Marketing Software Director can be installed on Operating Systems supported / compatible with the HCL Campaign application. HCL Marketing Software Director can be installed in GUI / console mode, it does not support silent mode installation.

You can run the HCL Marketing Software Director installer as below:

Windows:

run IBM_MarketingSoftware_Director_11.1.0.0_win.exe

RHEL Linux / SUSE / AIX:

Run

./IBM_MarketingSoftware_Director_11.1.0.0_<os>.bin

You will be prompted for interactive inputs to proceed with the installation.

Server and Agent Install Choose the locale Specify the locale you would want to use
Server and Agent Install Specify the Installation Directory This is the directory location where HCL Marketing Software Director selected components will be installed
Server and Agent Install Select the Components to Install You can select Director Server or Agent components to be installed. You can install any or both components on the same machine
Server Install Database Setup You can select Database setup option - Automatic Database Setup / Manual Database Setup
Server Install Database Setup - Type of Database - HCL Marketing Software Director Server can be installed with the following three types of databases:
  1. IBM DB2
  2. Oracle
  3. MS SQL Server
Server Install Database Details Database HostnameDatabase PortDatabase Name or SIDDatabase User NameDatabase Password
Server Install JDBC Connection JDBC Connection string will be shown to user
Server Install Active MQ Server details You are required to specify Active MQ Server details such as
  1. Active MQ Broker URL
  2. Active MQ User ID
  3. Active MQ Password
Server Install Server Port Numer This port number will be used to access the HCL Marketing Software Director application
Agent Install Agent Port Number This port number will be used to communicate HCL Marketing Software Director Server to agent

After the installation is complete, you can see the installation log under the installation directory with name Director_Install_MM_DD_YYYY_HH_MM_SS.

Datasource and ActiveMQ passwords: The Datasource and ActiveMQ passwords should be in an encrypted format in the Application.properties file and they should work correctly.Note: If the database or Active MQ passwords have expired or have changed then:
  1. You must go to the $INSTALLATION_PATH/Server/tools/bin path.
  2. Run the encrypt.sh utility with the password to encrypt the password.
  3. You must replace this encrypted password in application.properties file.
For example: $INSTALLATION_PATH/Server/tools/bin/encrypt.bat -p <password to encrypt>

<Install_Path>/Server/Downloads Web logs and Server logs will be downloaded to this location. For example: Flowchart logs, Campaign web logs, Listener logs, and so on.

Note: Server port number and agent port number are the port numbers used by HCL Marketing Software Director server and agent respectively and are not those that are used by HCL Marketing Platform or Campaign application or by the web application server. Also please ensure that these port numbers should not have been already used by other applications running on that machine and should be accessible throughout the network.