Starting HCL Marketing Software Director

About this task

HCL® Marketing Software Director server or agent can be started using below steps. It runs Java 1.8 to run the application.

Pre-requisites:

Java 1.8 path should be set on the Operating System.

Starting HCL Marketing Software Director - Server application

  • java -jar add-on_Server-11.1.0.0.jar

where the jar is located in <IBM Director Install Path> /Server

Starting HCL Marketing Software Director - Agent application

  • java -jar add-on_Agent-11.1.0.0.jar

where the jar is located in <IBM Director Install Path>/Agent

Note:
  1. HCL Marketing Software Director Server and Agent applications should be up and running as long as HCL Campaign is running, Failure to do this will lead to incomplete or no information of Health or monitoring available with the HCL Marketing Software Director server.
  2. Apache ActiveMQ should be available as long as HCL Campaign application is up and running. Failure to do this will lead to incomplete / no information being passed / shared with HCL Marketing Software Director. This can also lead to inconsistent information in the Flowchart monitoring section on the HCL Marketing Software Director application.
  3. application.properties available at <IBM_Director_Home>\Server is always referred when the Director server is started. If you wish to make any change, for example: port number, you should make it in the application.properties available at this location and restart the HCL Director server.