92 AMERICANWAY
JULY 1 2007
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ContactUs
Anytime
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YouNeedtoKnow
n
Want tomakea reservation?
Just logon towww.aa.comor call
Reservationsat (800) 433-7300.
En
español, llameal (800) 633-3711o
.
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For automatedflight information
inEnglish, call (800) 223-5436.
En
español, llameal (800) 228-8356.
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For informationabout Cargoand
PriorityParcel servicewithin the
UnitedStates (except Alaska), call
(800) 227-4622.
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Contact AmericanAirlines
AAdvantageReservationsat (800)
882-8880.
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Contact AmericanAirlinesGroup
&MeetingTravel at (800) 221-2255.
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Contact AmericanAirlines
Vacationsat (800) 321-2121.
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Contact AdmiralsClubCustomer
Serviceat (800) 237-7971.
Wewelcome your commentsand
suggestions. For thequickest re-
sponse, e-mail us via the “Contact
AA” linkon theAA.comhomepage.
(Complete contact information is
below.) Please include your daytime
phonenumber, theflight number
of theflight you traveledon, and
thedateonwhich you traveled. For
immediatehelp, seeanAAagent or
contact ourReservationsoffice.
CustomerRelations
E-mail: Visit AA.com, and then click
on “Contact AA” or go to
Fax: (817) 967-4162
POBox619612,MD2400
DFWAirport, TX75261-9612
NoteworthyNews
ThankingThoseWhoServe
In recognitionof the courageouseffortsof
theU.S. armed forces, AmericanAirlines
hasextended several special offers, includ-
ingdiscounted faresandearly boarding.
Active-dutymembersof theU.S. Air
Force, Army, Coast Guard,Marines,Navy,
National Guard, andReserveswhoareon
leaveor furlough, aswell as their spouse
anddependent children, areeligible for
specialmilitary fares* throughDecember
31, 2007.Militarymembers canmake
reservationsat AmericanAirlines ticket-
ing locationsor by calling (800) 433-7300
(800-633-3711
enespañol
).Wealso invite
uniformedmilitary personnel topreboard
withFirst Classpassengersor at any time
during theboardingprocess.
*For complete rules and restrictions, please call Reservations at (800)
433-7300 (800-633-3711
enespañol
).
AroundOurCommunity
A special groupof filmgoers is screening
a very specialmovie this summer, thanks
inpart toAmericanAirlines. American is
sponsoring theprerelease tour of
Music
Within
, anaward-winningmoviebased
on the true story of RichardPimentel, a
disabledVietnam veteranwhowasoneof
thefirst advocates for the rightsof people
withdisabilities. Throughout the summer,
filmmakersareholdingprivate screenings
for disabled veteransandother groups
that support personswithdisabilities, as
well as for veteransandactive-dutymili-
tary personnel. The screeningsbegan this
past spring, andbefore theadvance tour is
finished inAugust, thefilmwill havebeen
shown inChicago, Dallas, LosAngeles,
Miami, andNewYork, amongother cities.
Themoviegoes intogeneral release this
September.
Tenpercent of American’sworkforce is
madeupof service veterans, andAmerican
hasa long-standing commitment to sup-
porting veterans’ causes. Americanwas
also recently voted theairlineof choice
for travelerswithdisabilities.More thana
millionAmericanAirlinesandAmerican
Eagle customerswithdisabilities travel
every year.
GregHennings, aflight-training specialist for American
Airlines, is well known to police in Mansfield, Texas.
Fortunately, it’s for all the right reasons. For four-plus
years,HenningshasbeenamemberofMansfield’sCiti-
zens Police Academy Alumni, a group of community volunteerswho assist police by performing support
jobs, thereby freeing officers to focus on law-enforcement duties. “We’renot registeredpolice officers or
reserve officers,” explains Hennings. “We’re an auxiliary group that gets involved to help our police and
the community.” The group’s activities include conducting safety days (Hennings has playedMcGruff the
CrimeDogonmore thana fewoccasions), helping tofingerprint children,monitoringparking lotsduring
theholidays, operatinga summer camp for underprivileged youths, andorganizing foodand toy drives.
Henningsbecameapolicevolunteerafterseeinganarticle ina localnewspaperaboutMansfield’scivil-
ianpoliceacademy.Wanting tobe involved inhiscommunity, hesignedup, andafter completing14weeks
of instruction— “basically, an abbreviated police-academy curriculum”—he began assisting offi-
cers. Alongwithhiswife,Henningsalsovolunteered to join thedepartment’sVictimAssistanceUnit
andbeganhelping victimsand their familiesat crime scenesby offering information, reassurance,
andguidance. “We’re there tosupport victims, becauseuniformedofficersusuallyhave theirhands
full at a crime site,”henotes.
ForHennings, volunteerpoliceworkoffersahigh level of personal satisfaction. Thebest part, he
says, “iswhenpoliceofficers comeupand thankus. Thatmeans a lot coming from somebodywho
puts their lifeon the lineevery singleday for their community. That’sapretty terrific reward.”
BeingThere
OurEmployeesGo theExtraMile
GregHennings
