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Planning and Development Services

Performance Measures DEVELOPMENT APPLICATION
TIME FRAME COMPLIANCE
Measure: Complete Long Range Planning “Tier 1” work program

• Objective: Accomplish the highest-priority Long Range Planning work, as
established by the Board.

• Timeframe: March 1 to Feb. 28

O Target: 100%

2 FY 2014-15 result: 96% Measure: Meet statutory time
Note: Two remaining issue papers – sidewalk gaps and housing-related frames for processing Current
amendments – are on track for completion in FY 2015-16. Planning case files (development
applications).
Measure: Meet self-imposed timelines for initial residential and commercial
building plan reviews. Objective: Process Current
Planning case files in a timely
• Objective: Process building plans in a timely manner, to meet statutory manner, to meet statutory
and self-imposed requirements and help ensure quality customer service.
requirements and help ensure
• Timeframe: July 1 to June 30 quality customer service.

O Target: 100%
Timeframe: July 1 to June 30
2 FY 2014-15 result: 67% Target:
NOTE: Self-imposed plan review timelines were not met consistently last year 100%
due in part to the volume and complexity of development projects underway
throughout Washington County. Staffing shortages, resulting in part from
training programs discontinued during the recession, also had a significant Completion
impact. We are actively recruiting additional staff. Result:
99%

PDS Development Forum

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