What is the difference between remote and on-site IT support?

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What is the difference between remote and on-site IT support?

When it comes to IT support, there are two main options: remote and on-site.

What is the difference between remote and on-site IT support? What is IT support and why is it important for businesses? . - managed services new york city

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The difference between them is quite significant! managed services new york city Remote IT support involves fixing issues from a distance, usually over the phone or through screen sharing.

What is the difference between remote and on-site IT support?

What is the difference between remote and on-site IT support? - managed services new york city

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    managed it security services provider managed service new york This can be convenient for quick fixes, but sometimes it's hard to fully understand the problem without being there in person.


    On the other hand, on-site IT support means that a technician will come to your location to fix the issue in person. This can be more time-consuming and expensive, but it allows for a more hands-on approach and ensures that the problem is fully resolved.


    So, if you're looking for a quick solution and don't mind not having someone physically there, remote IT support may be the way to go.

    What is the difference between remote and on-site IT support? - managed services new york city

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    managed service new york But if you prefer a more personal touch and want the issue fixed right the first time, on-site support might be the better option for you.

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    What is the difference between remote and on-site IT support? - check

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