Okay, so lets talk about minimizing downtime, especially when were talking business continuity, right?!
Minimize Downtime: KRIs for Business Continuity - check
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Now, you cant just pick any old metric. These KRIs gotta be relevant.
Minimize Downtime: KRIs for Business Continuity - managed it security services provider
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Other KRIs (and this is where it gets fun) could be something like "Time to restore critical services after a simulated failure." We do drills, right? (We should be doing drills!) How long does it actually take to get everything back up and running? If its creeping up longer than our target, Houston, we have a problem. Or, consider "Percentage of employees trained on business continuity procedures". If thats low, people wont know what to do in an emergency! It is like a recipe without all the ingredients!
Minimize Downtime: KRIs for Business Continuity - check
And Its also important to remember the source of the data for your KRIs. Is it reliable? Is it up-to-date? (If its not, whats the point?!) A KRI is only as good as the information feeding into it. And dont go overboard! Too many KRIs and youll be drowning in data and miss the real issues. Focus on the key areas that are most critical to your business.
Basically, minimizing downtime through solid business continuity relies on good KRIs that are tracked regularly, and, most importantly, acted upon! Otherwise, theyre just pretty numbers on a spreadsheet.
Minimize Downtime: KRIs for Business Continuity - managed services new york city
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