What is Included in Managed Services?

What is Included in Managed Services?

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Managed services: its a phrase you hear a lot these days, especially if youre involved in running a business or organization.

What is Included in Managed Services? - managed it security services provider

    But what actually is included?

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    Its more than just outsourcing your IT help desk; its a comprehensive approach to proactively managing and maintaining various aspects of your business operations, often with a heavy focus on technology.


    Think of it like this: instead of calling a plumber only when your pipes burst (a reactive approach), you hire a managed services provider (MSP) who regularly checks your plumbing, identifies potential issues before they become disasters, and handles routine maintenance to keep everything flowing smoothly (a proactive approach).

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    The "what is included" part is essentially the scope of what that MSP is responsible for.


    At its core, managed services often encompass IT infrastructure management. This can include things like network monitoring (keeping an eye on your internet connection and internal network traffic), server maintenance (ensuring your servers are running efficiently and securely), and endpoint security (protecting your computers, laptops, and mobile devices from viruses and malware).

    What is Included in Managed Services?

    What is Included in Managed Services? - managed services new york city

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      Its about preventing problems, not just fixing them after they happen.




      What is Included in Managed Services? - managed services new york city

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      But it goes deeper than just fixing computers.

      What is Included in Managed Services? - managed it security services provider

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      Many MSPs offer services related to data backup and disaster recovery (ensuring you can recover your data in case of a catastrophe), cloud management (helping you leverage cloud services like AWS or Azure), and cybersecurity protection (implementing firewalls, intrusion detection systems, and other security measures).

      What is Included in Managed Services?

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      They become an extension of your IT department, providing expertise and resources you might not have in-house.


      The beauty of managed services is its flexibility. The "what is included" part is highly customizable and depends on your specific needs.

      What is Included in Managed Services? - managed it security services provider

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      Some businesses might only need help with network monitoring and security, while others might want a full suite of services covering everything from IT support to cloud migration.

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      You can tailor the agreement to fit your budget and business objectives.


      Beyond the technical aspects, many managed services providers also offer strategic guidance and consulting.

      What is Included in Managed Services?

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        They can help you develop a technology roadmap, identify opportunities to improve efficiency, and ensure that your IT investments align with your overall business goals.

        What is Included in Managed Services?

        What is Included in Managed Services? - managed it security services provider

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          This proactive advice can be incredibly valuable, especially for smaller organizations that may not have the resources to dedicate to long-term planning.


          In essence, what is included in managed services is a dynamic and evolving set of offerings designed to help businesses focus on their core competencies while ensuring their technology infrastructure is reliable, secure, and optimized. Its about peace of mind, knowing that experts are proactively managing your IT so you can focus on growing your business (and not just putting out fires). Its a partnership, not just a service.

          What is Reactive Managed Services?