Okay, lets talk about the difference between managed services and IT support in New York (because, lets face it, things are always a little different in the Big Apple!). managed service ny . Its a question I get asked a lot, and understanding the distinction can really impact how you approach your businesss technology needs.
Think of it this way: IT support is like calling a plumber when your sink is already overflowing. (A frantic, reactive situation!).
What is the Difference Between Managed Services and IT Support in NY? - managed services new york city
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Managed services, on the other hand, are like having a regular plumbing inspection and maintenance plan. (Preventative and proactive!). Its a more comprehensive and proactive approach to IT. Instead of waiting for things to break, a managed service provider (MSP) takes responsibility for the overall health and performance of your IT infrastructure. They monitor your systems 24/7, identify potential problems before they cause downtime, and implement security measures to protect your data.
So, what does that actually mean? Well, an MSP will likely handle things like network monitoring, server maintenance, data backup and recovery, cybersecurity, software updates, and help desk support.
What is the Difference Between Managed Services and IT Support in NY? - managed it security services provider
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Think of it another way. IT support is like a one-time doctors visit when youre sick.
What is the Difference Between Managed Services and IT Support in NY?
What is the Difference Between Managed Services and IT Support in NY? - managed services new york city
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Heres a quick recap to make it even clearer:
- IT Support: Reactive, break-fix, hourly or per-incident charges, focuses on fixing immediate problems.
- Managed Services: Proactive, preventative, fixed monthly fee, focuses on maintaining overall IT health and preventing problems.
Which one is right for your business? It really depends on your needs and budget. If you have a very small business with minimal IT requirements and a reliable internal team, IT support might be sufficient. However, for most businesses, especially those in a fast-paced environment like New York, managed services offer a much better value proposition.