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Hotspot Shield Elite is designed to be a complete security package. Using 128-bit encryption, we send everything over a secure tunnel, protecting traffic between you and our VPN server so no one in between can snoop into your Web-browsing session. For wireless devices, the most critical issue that Hotspot Shield Elite addresses is securing the data traveling from your computer to your Wi-Fi access point.
Since all the traffic goes through our secure server, we assign you a US-based IP address. This means that websites have no way to know your actual location or any other personal information. It allows you to stay private, secure and have the ability to overcome censorship and access any website you want.
Yes. All information sent over the Internet is encrypted and passed through AnchorFree's VPN. This ensures your security and anonymity.
Hotspot Shield Elite supports Windows XP, Windows Vista, Windows 7 and Mac OS.
Yes. It encrypts information sent over any HTTP site. HTTPS sites are already secured and encrypted.
No. You can use Hotspot Shield Elite as much as you like.
Hotspot Shield Elite is published by AnchorFree Inc., which is recognized by Verisign and other certificate authorities as a trusted software vendor. In addition, Hotspot Shield Elite has received positive reviews from various reputable news organizations such as the Wall Street Journal, CNN, the San Francisco Chronicle, the New York Times, the Los Angeles Times, and the San Jose Mercury News. PC Magazine has named Hotspot Shield Elite as one of the top free downloads.
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Click on the Download button on the Product page to get the downloader. If you cannot access the website, please send a blank email to win(at)afprivacy(dot)com (for Windows) or mac(at)afprivacy(doc)com (for Mac) to get the installation file.
Click on the Hotspot Shield Elite Icon on your icon tray to open the menu. Then click on the "Connect" option.
Click on the Hotspot Shield Elite Icon on your icon tray to open the menu. Then click on the "Disconnect" option.
Click on the Hotspot Shield Elite Icon in your icon tray to open the menu. Then click on the "Connect" option. Once connected, the Internet connection has been secured. After you turn Hotspot Shield Elite on, go to http://www.hsselite.com/login.php to login to your Hotspot Shield Elite account with your access code. Once you are logged in you can browse the Internet as you normally do without any ads and with faster speed – Hotspot Shield Elite is running in the background, keeping you safe and providing you with private, secure access to the information you want.
It could be that your current firewall or anti-virus software is blocking Hotspot Shield Elite from connecting or installing properly. Please make sure Hotspot Shield Elite is not blocked by your other security programs.
Uninstall your older version. Restart your computer, download and install the latest version of Hotspot Shield Elite. This usually solves most connection issues.
Usually, when you get this message, it is one of the following causes.
This error message is generated when:
A confirmation email with your Elite code was sent to you. Search your emails using to from and/or the subject from the email.
If you can’t find the confirmation email, retrieve the code with your email.
Go to the Hotspot Shield Elite login page
Enter email next to Forgot Code?
Your Elite Code will be sent to you.
Your email is not linked to your account. Retrieve your code from using the order information.
Go to the Hotspot Shield Elite login page hsselite.com/login.php
Select your account provider next to Forgot Code?
Click on the GO button.
A new page called After-Purchase Services will open.
Enter the your email order number and click SUBMIT
If you do not know your order number, Enter your Email in the Finding your order number section of the page. Your Order Number will be emailed to you.
In the section of the page called Receipt, click to see a copy of your receipt.
The Elite code at the top.
Click the green CONTINUE button to log into Elite admin page.
If you are still unable to retrieve your code email us at support (at) hsselite (dot) com
Once you connect to Hotspot Shield on the home page you will see a banner to enter the code or you can log into hsselite.com/login.php and enter your code.
Make sure your are:
Clear your cache and retry. If the problem continues, email support (at) hsselite (dot) com
Digital River the company Anchorfree has partnered with to collect credit card and PayPal payments for the Hotspot Shield Elite product.
Confirm you have cancelled your subscription.
Go to the Hotspot Shield Elite login page
Select your account provider next to Forgot Code?
Click on the GO button.
If you do not know your order number, Enter your Email in the Finding your order number section of the page. Your Order Number will be emailed to you.
Go to the After-purchase Service page, enter you email and Order Number
Go to the Subscription Management Section and you can update or cancel your subscription there.
Go to the After-purchase Service page, enter you email and Order Number
Go to the Subscription Management Section and you can update or cancel your subscription there.
Hotspot Shield Elite and our partner Conduit provide an option to set your home page to our services. You can always change your home page using your browser options.
Hotspot Shield Elite provides a service to search anonymously. This prevents search engines such as Google from tracking your searches and collecting private information. You can always reset your search default in the browser by clicking on the drop down button on the search box to select your preferred search engine.
Go to Start > Control Panel > Add or Remove Programs > Hotspot Shield Toolbar > Remove/Uninstall. Click “Yes” to confirm the uninstallation. If you are using Mozilla Firefox, go to Tools > Add-Ons > Extensions > Hotspot Shield Toolbar > Uninstall. Restart your Web browser.
For Windows:
Go to Start > Programs > Hotspot Shield > Uninstall Hotspot Shield. Uninstalling Hotspot Shield is just like uninstalling any other Windows program. After you finish uninstalling, please open your Web browser and delete cache. Restart your Web browser. You are now done.
For Mac:
Go to Applications. Find Hotspot Shield and drag it to your Trash. Hotspot Shield will be fully uninstalled from your Mac.