What is the difference between managed services and traditional IT support in New York?

cybersecurity consultant

What is the difference between managed services and traditional IT support in New York?

In New York, there is a growing trend towards businesses opting for managed services over traditional IT support. The question arises, what is the difference between the two?


Traditional IT support typically involves a reactive approach to fixing IT issues as they arise.

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Businesses either have an in-house IT team or contract with an IT provider to address problems as they occur.

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This can lead to downtime, as the focus is on fixing issues rather than preventing them from happening in the first place.

What is the difference between managed services and traditional IT support in New York?

What is the difference between managed services and traditional IT support in New York?

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Additionally, traditional IT support often operates on a break-fix model, meaning businesses only pay for services when something goes wrong.


On the other hand, managed services take a proactive approach to IT support.

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Instead of waiting for problems to occur, managed service providers work to prevent issues from happening in the first place.

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They offer round-the-clock monitoring and maintenance of IT systems to ensure everything is running smoothly. This can help businesses avoid costly downtime and disruptions to their operations.


Managed services also typically operate on a subscription-based model, where businesses pay a monthly fee for ongoing support and maintenance. This can help businesses budget more effectively for their IT needs, as they know exactly how much they will be paying each month.


Another key difference between managed services and traditional IT support is the level of expertise and resources available. Managed service providers often have a team of highly skilled IT professionals with a wide range of expertise.

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They also have access to the latest technology and tools to keep businesses' IT systems running smoothly.


In conclusion, the main difference between managed services and traditional IT support in New York lies in their approach to IT support. While traditional IT support is reactive and focused on fixing issues as they arise, managed services take a proactive approach to preventing problems from happening in the first place. Managed services also offer businesses access to a team of experts and the latest technology to ensure their IT systems are running smoothly.

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