Requirements for Exchange Online restore activities
Before configuring a restore activity for Backup from the Cloud (Microsoft Office 365) data in DS-Client, ensure the following requirements have been met:
• You must decide on the appropriate restore destination. The choice depends on the type of data to be restored, the restore destination, and the network credentials for the restore activity. When specifying the restore destination for an Exchange Online restore activity, choose from these three options according to the guidelines below:
• Restore to the
Original Location. For guidelines on when to choose this restore destination, see
Table 3 on page 113.
• Restore to an
Alternate Location. For guidelines on when to choose this restore destination, see
Table 3 on page 113.
Table 3 Preparing for an Exchange Online restore activity
Procedure | Environment | Restore Destination | Time |
| Exchange Online | On-premises Exchange Server | Domain | Mailbox | |
Restore user via the Office 365 Web Portal In Office 365 admin center, restore the user to make the deleted mailbox active again. | X | | Same Same | Same Same | Mailbox deleted within last 30 days |
Restore to Original Location via DS-Client 1. Create a new mailbox with the same name, if the mailbox does not exist or is not active. 2. Restore to Original Location via DS-Client. | X | X | Anytime Anytime |
Restore to Alternate Location via DS-Client 1. Create a new mailbox or use an existing mailbox, if the required mailbox does not exist. 2. Restore to the mailbox as an Alternate Location via DS-Client. | X | X | Any | Any |
1 For example, when restoring Exchange data to the same mailbox in the same domain as the original source, select
Original Location.
2 When restoring to a different mailbox in the same domain or to the same mailbox in a different domain, select
Alternate Location.
• If restoring to
Original Location or
Alternate Location, prepare the restore destination according to
Table 3 on page 113 before performing the restore activity.
• Whether you are restoring to Original Location or Alternate Location, the domain name of the network credentials used for the restore activity must be identical to the domain name of the restore destination.
IMPORTANT: If the domain name of the network credentials is different from that of the original source, then you must select Alternate Location when specifying the restore destination. Alternate Location allows you to select an alternative restore destination location that is not the original source and to provide the necessary network credentials for the restore activity.