Knowledge Base: RECOVERY : Recovering the DS-Client Database
 
Recovering the DS-Client Database
Creation Date: March 18, 1999
Revision Date: October 10, 2007
Product: DS‑Client
Summary
The DS‑Client database contains the settings for backup sets, logs, and schedules. A DS‑Client database recovery feature has been incorporated to speed up recovery if the DS‑Client computer is destroyed, or if its database is corrupted/destroyed.
The Delta database contains delta information for all files. If this database is not recovered, the next backup will force DS-Client to send a new Master file (full file). This will add a considerable amount of backup time to the next backup. If you restore the Delta database as well as the DS-Client database, this will add to the time required to Recover (especially if the databases are large).
To use this feature, your DS‑Client should be configured to backup its own database (see: Setup > Configuration > Parameters tab ‑ Database Options > DS-Client database backup). In other words, there must be a backed up DS‑Client database on the DS‑System to recover (this is the default setting).
The recovered database will show data until the time it was last backed up. Note it is quite possible that the recovered database is slightly out of synch with the actual up‑to‑the‑last‑minute backups, therefore you should immediately run a Weekly Admin. to synchronize the recovered database with the actual DS‑System storage.
If you do not have a DS‑Client database backup, you will have to recover each backup set on the DS‑System individually. However, you will be unable to recover the backup schedules or any of the logs. (See “Recovering orphaned backup sets”.)
Recovery Steps
If the DS‑Client computer was destroyed:
1. Assemble the hardware required for the replacement DS‑Client computer and install the Operating system.
If you must replace the database software, make sure you install the same version.
You must also recreate the user accounts (including the DS‑Client account), and then
2. Reinstall the DS‑Client software to the computer.
3. Recover the DS-Client database(s):
a) Start the DS‑Client Service and run DS‑User.
b) From the Setup menu, select System Activities. The System Activities Administration dialog box appears.
c) Click Repair. The Repair DS‑Client dialog box appears.
d) Select either DS‑Client database or DS‑Client & delta database.
e) Click OK. A recovery message appears, instructing you to restart the DS‑Client service.
f) Stop and Restart the DS‑Client service. The recovered Database will become active upon restart.
g) Run a Weekly Admin. process to ensure that the recovered DS‑Client database data is not missing any backup sets. If it is, perform a backup set recovery. (See “Recovering orphaned backup sets”.)
h) Take ownership of each backup set. For instructions, see “Changing the ownership of a backup set”.
Notes
If you have reinstalled the Windows operating system on the DS‑Client computer being recovered, note the following and perform the required actions:
The Security IDs (SIDs) of the users you create will be different from those in the recovered DS‑Client database (even if they are the same name, the SIDs are unique for each instance a user is created).
You must change the ownership of the backup sets to the new user. See “Changing the ownership of a backup set”.
In the Select User dialog, you will see two users of the same name (because the DS‑Client searches by SID). Select the lower one ‑ the current user is closest to the bottom of the list.
Do not create any new backup sets before you have recovered the DS‑Client's database.