If any part of the process fails or is inefficient, it may create bottlenecks and increased costs. As a crucial component of customer satisfaction, how do you make the customer feel as if you care about them – that they matter to you? A solid fulfillment center strategy, including some of these small touches can make all the difference. From Amazon’s next-day and same-day delivery services to Shopify and other large companies entering the fulfillment market, consumers’ movement towards the convenience of purchasing products online from the comfort of their own homes has brought one of the most mundane industries to the forefront of the business world. With all of the data we have collected, we would be hard-pressed to tell you that there is one or 5 or 10 best companies. Ship Bob has some very happy customers out there.