HEMISPHERESMAGAZINE.COM
•
NOVEMBER
2013
159
ONBOARD PHOTO AND VIDEO POLICY
United Airlines strives to provide customers
with a safe and pleasant travel experience. The use of any device for photography or
audio and/or video recording is permitted only for capturing personal events. Any
photography or recording of other customers or airline personnel without their express
prior consent is strictly prohibited. Any photography (still or video) or recording (audio
or video) of airline procedures or aircraft equipment is strictly prohibited, except to the
extent prior approval has been specifically granted by United Airlines. This policy is not
a contract and does not create any legal rights or obligations.
CUSTOMER CARE
We are committed to providing
quality service, and we want to hear about your travel
experience with us. In addition, if you think a certain
employee or an action taken on your behalf deserves
special recognition, please let us know. Please give us
your comments at united.com/feedback.
Rechargeable
batteries have a risk
of overload or fire
when not stored properly.
Rechargeable batteries
should be stored in their
electronic devices or
properly protected to avoid
contact with metal or other
batteries during flight.
Advanced mobile phones,
PDAs and other personal
electronic devices with
wireless capabilities may
be used in flight when
switched to “airplane”
mode. A visible airplane-
disabled mode should be
identifiable and shown
to a crew member upon
request. Flight attendants
will notify mobile phone
and two-way pager users
when it is safe to begin
placing or receiving phone
calls or pages after landing.
One-way pagers may be
used to receive messages
at any time.
PLEASE NOTE
Customers
may always use any
medically prescribed
physiological instrument,
such as a hearing aid or
a pacemaker. On aircraft
equipped with in-ear
headphones, customers
with hearing-assistance
devices may request a
different headset from a
flight attendant.
Passengers are allowed to
use non-battery-operated
headphones during taxi,
takeoff and landing.
The in-seat power system
may be used only above
10,000 feet, when other
approved personal
electronic devices are
permitted. Use of the
system is at your own risk.
Do not remove batteries.
We are not responsible
for loss of data or damage
to computer hardware
or software.
ELECTRONIC DEVICES
STAGE OF
FLIGHT
DEVICES PERMITTED
DEPARTURE:
at gate, only when
cabin door is open
ARRIVAL:
taxiing
to gate area
Mobile phones and
two-way pagers
PDAs and other
electronic devices
MUST BE TURNED OFF:
during taxi, takeoff and landing
IN FLIGHT:
above 10,000 feet
in altitude
ON GROUND:
when main cabin
door is open
Noise-canceling
headphones
Cameras
Shavers
GPS devices
Personal computers*
Aircraft power ports
for laptops
Entertainment
players and recorders
(audio and/or video,
such as iPods;
e-readers; tape/
CD/MiniDisc/MP3/
DVD players; and
camcorders)*
Calculators
Electronic games*
*
must be used
with sound off or
with headsets at
all times
MUST BE TURNED OFF:
during taxi, takeoff and landing
NEVER
PERMITTED
TVs
Radio receivers and/or transmitters (including
AM/FM/SW, CB and scanners)
Remote-control toys
and personal air
purifiers
PLEASE NOTE
United strictly prohibits the
modification or use of any object or device to
alter or limit the functionality, permanently
or temporarily, of any aircraft structure,
seat assembly, tray table, etc. If you see a
customer using any such device or object,
please inform United personnel immediately.
