112 AMERICANWAY
JULY 15 2007
11111111111111111111111
ThenewCustomsand Immigration facilitycan
process1,600passengersanhour—up from the
1,200anhourthatcouldbehandled intheold facility.
ContactUs
Anytime
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logon towww.aa.comor call Reser-
vations at (800) 433-7300.
Enespañol, llameal (800) 633-3711
owww.aa.com/espanol.
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For automatedflight information
inEnglish, call (800) 223-5436.
En
español, llameal (800) 228-8356.
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For informationabout Cargoand
PriorityParcel servicewithin the
UnitedStates (except Alaska), call
(800) 227-4622.
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Contact AmericanAirlines
AAdvantageReservationsat (800)
882-8880.
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Contact AmericanAirlinesGroup
&MeetingTravel at (800) 221-2255.
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Contact AmericanAirlines
Vacationsat (800) 321-2121.
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Contact AdmiralsClubCustomer
Serviceat (800) 237-7971.
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sponse, e-mail us via the “Contact
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Fax: (817) 967-4162
POBox619612,MD2400
DFWAirport, TX75261-9612
For AmericanAirlines employee Cary Casas, work isn’t
just about sales and marketing. It’s also about giving
back to her community. As an account sales and de-
velopment manager in AA’s sales office inWashington,
D.C., Casas provides key corporate and travel-agency customers with support, service, and sales initia-
tives.Whennot atwork, she’sbusy taking careof her family or volunteering inher community.
“She isoneof our top salesmanagers, and she’s very passionateabout businessandour community,”
saysDebbieBehnke, Casas’s supervisor. “Shealwaysgoes theextramile.”
EachSeptember, Casas organizes abookdrivewithoneof her corporate accounts, the Inter-American
Development Bank. With its Youth and Community Development Office, Casas collects new and slightly
usedbookswritten inEnglishandSpanish, and thebankdelivers them toSpanish-speakingcommunities.
EveryNovember,Casasand thebankorganizea fooddriveanddeliverboxesof food to families inneed.
EachDecember, she “adopts” a class of underprivileged children at Cleveland Elementary School
innortheastWashington. “I e-mail their teacher,” explainsCasas, “who sendsme their Christmas
lists.”Casassends the lists to friendsandcoworkers, asking fordonations. Casascollects the toys,
making sureeach child receivesat least onewished-for gift, and shedelivers them to the class.
“Watching thekidsopen theirpresents is thegreatest reward,” saysCasas. “Weshouldhelpour
communitiesandchildrenwhoneedhelp.Not onlydoes thisgive themsomething to takehome for
Christmas, but it also teaches them thegift of giving. They learnhow toshareandhelpothers. I feel
privileged todo thiseach year. I couldn’t do itwithout the support ofmy colleaguesand friends.”
ThereforYou
OurEmployeesGo theExtraMile
CaryCasaswith twoofherstudents
AmericanAnnouncesNew
andAdditionalRoutes
Earlier thismonth, American
Airlinesbegannonstop
servicebetweenMiami and
Montevideo, Uruguay, three
timesaweekeachway.
OnSeptember 5, Ameri-
canwill launchnonstopser-
vice fromNewYork’sJohnF.
Kennedyairport toMcCarran
airport inLasVegas,withone
dailyflight ineachdirection.
AlsoonSeptember 5, Ameri-
canwill beginservice from
NewYork’sLaGuardiaAirport
toMinneapolis/St. Paulwith
threedaily round-trips.
And, inwhatwill beAmer-
ican’s fourthWest Coast
nonstop route fromAustin,
Texas, AAbeginsonce-
daily round-trip service from
Austin toJohnWayneAirport
inOrangeCounty, California,
onSeptember 5.
AmericanhasaddedaCa-
ribbeandestination fromNew
York’sKennedyairport,with
nonstopservice three times
weekly toSt. Lucia, north-
west ofBarbados, tobegin
November 15. AAhasalso
announced theonlynonstop
serviceavailable fromJFK to
the twin-islandparadiseof
St. KittsandNevis, just east
of PuertoRico. Theservice
will beoffered twiceaweek
beginningNovember 18.
AACustomersEnjoyNew
FacilityandConvenienceat
NewYork’sJFK
AA recentlymoved its inter-
national arrivalsat JFK to
Terminal 9, whereanewU.S.
Customsand Immigration
facilityhasopened.
With theopeningof Con-
courseB,whichnow receives
most of thearriving interna-
tional flights, American in-
creased itsnumber of gates
in thenew facility from18 to
28, with15able tohandle the
international arrivals. The
newCustomsand Immigra-
tion facility canprocess1,600
passengersanhour –up
from the1,200anhour that
couldbehandled in theold
facility inTerminal 8.
When the$1.3billionJFK
terminal is completed in
early 2008, the facilitywill
have36gates, 19ofwhich
will be capableof handling
international arrivals.
NewsYouCanUse
