ZVM0008
Alert Name
Version mismatch
Alert Category
Zerto Virtual Manager
Severity
Error
Message Displayed
Not connected to Zerto Virtual Manager on site_name (version {v1}).
OR
The Zerto Virtual Manager is not connected to site {hostname} {sitename}. The product type of site {hostname} {sitename} is incompatible.
Possible Cause | Possible Resolution |
The two sites are running different versions of Zerto Virtual Replication that are not compatible one with the other. Any version of Zerto Virtual Replication will work with another site running the same version of Zerto Virtual Replication or one version higher or lower. | Upgrade the older version to the same version as the local version. |
The paired sites are running different product types of Zerto Virtual Replication that are not compatible, one with the other. | Verify that the paired sites are running the same product type. |
You can upgrade from version n to the next version (n+1) of Zerto Virtual Replication including to any update within the current version. You cannot do an n+2 upgrade directly.
The order you upgrade the sites, protected or recovery, is not relevant as long as paired sites remain only one version apart.
Note: Upgrade releases are considered to be upgrades of the same version. Releases 4.5, 4.5U1, etc., are the same version.
The following table shows what version you can upgrade to based on the current version running at the site.
Current Version: | Can Upgrade to: |
4.0, 4.0Ux | 4.5Ux |
4.5, 4.5Ux | 5.0Ux |
Alarm in vCenter Server
PeerZvmCompatibility