Recovering Files and Folders : The File and Folder Recovery Process
  
The File and Folder Recovery Process
Use the RESTORE FILE operation to recover specific files and folders from the recovery site.
When you set up file and folder recovery, you always specify a checkpoint to which you want to recover the files and folders. When you select a checkpoint – either the last automatically generated checkpoint, an earlier automatically generated checkpoint, or a tagged checkpoint – Zerto Virtual Replication makes sure that the files and folders replicated at the remote site are recovered to this specified point-in-time.
The file and folder operation has the following basic steps:
1. Select the virtual machine that is protected, on which the files or folders to recover are located.
2. Select the checkpoint, at which the files and folders will be recovered.
3. Select the disk, which contains the files and folders to recover.
Note: You can only recover files and folders from one disk at a time.
4. Mount the selected disk.
5. Select the files and folders on the disk to recover.
6. Download the selected files and folders.
The files are downloaded to the machine where you run the Zerto User Interface.
Make sure that this machine has enough space for the recovered files.
7. Unmount the selected disk.
You can only recover files and folders from one disk at a time. After the required disk is mounted, if you want to recover files or folders from another disk, you can begin the mount process for the second disk. Zerto Virtual Replication does not support mounting the same volume twice, for example if you want a file from two different checkpoints.
Considerations:
You cannot recover files or folders from a virtual machine when a test failover, live failover, move, clone, or backup is being performed on a VPG that contains the virtual machine.
You cannot recover files or folders from the Zerto plugin.
For File and Folder Restore known issues, see the Release Notes > Known Issues > File Level Restore.
For a list of unsupported files, see the Interoperability Matrix.