# Getting help

If something isn’t working for you, please first of all read this manual. In particular, read the reference page for the feature you’re using. If you can’t find the problem, try going through the section Troubleshooting. There is a list there which should resolve the most common problems and save you time and help you learn more.

If you need help with the PortableApps.com Launcher, there are a few ways you can get help:

- You can find people who might help in our IRC chat room, #portableapps on irc.freenode.net. You are most likely to get help from Chris Morgan, the author and maintainer of the PortableApps.com Launcher. I’m regularly in IRC and use the nick ChrisMorgan. If I’m not there other people may also be able to help you or at least point you in the right direction.
- For a more complex question, or if no-one can help you in IRC, you can ask for help in the forums.